Manager, Software Engineering

UPS is hiring a Manager, Software Engineering. Level rates it ; you can apply on UPS.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Some of the work can be done remotely, according to the posting.
The posting mentions visa sponsorship.
The posting mentions CI/CD, Kubernetes and Docker among its tools and skills.
UPS has 2,100+ other open roles on Level.

AI in this role

Lead engineering strategy, architecture, and teams to deliver secure and scalable digital platforms for UPS.com.

CI/CDKubernetesDocker

software-architecturecloud-computingmicroservicesdevopsapi-strategy

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Job Description:

THIS POSITION IS HYBRID AND WILL REQUIRE CANDIDATES TO WORK IN THE FOLLOWING UPS IT LOCATIONS: ATLANTA, MARYLAND OFFICE 3 DAYS A WEEK

Leads the engineering strategy, architecture, and delivery of digital products and platforms supporting UPS.com and Web Shipping capabilities. Partners with Product Management, Architecture, and cross-functional teams to deliver secure, scalable, and customer-focused solutions while driving engineering excellence and talent development.

Key Responsibilities

Own technical architecture, engineering roadmaps, and technology decisions for assigned products and platforms.
Lead software engineering teams to deliver high-quality, reliable, and scalable solutions.
Partner with Product Managers to align technical execution with business objectives and customer outcomes.
Drive modernization initiatives, cloud adoption, API strategy, DevOps, CI/CD, and engineering best practices.
Ensure compliance with security, performance, scalability, and reliability standards.
Manage technical debt, engineering backlogs, and platform health.
Champion software quality through automated testing, monitoring, and production readiness practices.
Collaborate with architects, product managers, and engineering leaders to solve complex technical challenges.
Promote innovation, continuous improvement, and adoption of emerging technologies.
Develop and mentor engineers, fostering a high-performance and inclusive culture.

Qualifications

Proven experience leading software engineering teams in large-scale digital platforms.
Ten plus years of strong expertise in software architecture, cloud technologies, APIs, microservices, and DevOps practices.
Experience delivering customer-facing web and mobile applications.
Demonstrated ability to translate business requirements into scalable technical solutions.
Strong leadership, communication, collaboration, and stakeholder management skills.
Experience with Agile and Lean software development methodologies.
Ability to balance strategic planning with hands-on technical leadership.

Success Measures

Delivery of secure, scalable, and reliable customer-facing solutions.
Improved engineering productivity, quality, and operational stability.
Successful execution of modernization and platform transformation initiatives.
High team engagement, talent development, and retention.
Strong alignment between business goals, customer needs, and technology strategy.

Preferred Experience

Shipping technology, logistics, transportation, or e-commerce platforms.
Customer-facing applications supporting shipment creation, tracking, profile management, payment, rating, and fulfillment experiences.
Legacy modernization and platform transformation initiatives.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

How we rate this

Manager, Software Engineering at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Manager, Software Engineering is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in US - UPS SUPPLY CHAIN SOLUTIONS (GAAPR) and is marked remote.
The job was posted on November 3, 2026.
Seniority: lead.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Software ArchitectureCloud ComputingMicroservicesDevOpsAPI StrategyCI/CDKubernetesDocker

Questions you could be asked

Tell me about a project where software architecture was part of your work. What did you do?
Tell me about a project where cloud computing was part of your work. What did you do?
Tell me about a project where microservices was part of your work. What did you do?
Tell me about a project where devops was part of your work. What did you do?
Tell me about a project where api strategy was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Software Architecture, Cloud Computing, Microservices, DevOps, and API Strategy. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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