Manager, Technical Program Management

Amazon is hiring a Manager, Technical Program Management in Shenzhen, China. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Generative AI, technical program management and cross functional leadership.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.
The role was posted within the past week.

AI in this role

Manage a team of technical program managers to drive execution of large-scale cross-functional programs at Amazon.

Generative AI

technical-program-managementcross-functional-leadershiprisk-managementprocess-improvement

Are you energized by leading teams that tackle complex, ambiguous technical challenges? Do you thrive when coordinating across multiple engineering and product teams to deliver programs that matter? We're looking for a Technical Program Management leader to manage a team of technical program managers and drive the execution of large-scale, cross-functional programs at Amazon. In this role, you'll define strategy, set goals, and guide your team through the full software development lifecycle — from planning through release. You'll shape how your team operates, establish workflows and service-level agreements, and build mechanisms that ensure consistent, measurable results. Your ability to navigate ambiguity, negotiate priorities, and communicate effectively with stakeholders at all levels will be key to your success.

Key job responsibilities
- Lead and manage a team of technical program managers, providing tactical and strategic direction while building a high-performing, inclusive team culture that empowers members to deliver independently.
- Drive execution of cross-functional technical programs from planning through release, defining scope, timelines, milestones, and success criteria across engineering, product, and operations teams.
- Identify and mitigate program risks, manage complex escalations, and make informed trade-offs between short-term delivery needs and long-term strategic goals.
- Build and scale audit mechanisms, metrics, and reporting to track team progress, operational performance, and customer outcomes — communicating results clearly to leadership and key stakeholders.
- Evaluate and integrate generative AI tools and processes where appropriate to improve program efficiency, while establishing process improvements that reduce repeated work and simplify delivery.

A day in the life
You might start your morning reviewing program status updates and preparing a narrative for an upcoming leadership review. By mid-morning, you're in a working session with engineers and product managers, unblocking a cross-team dependency and aligning on revised milestones. After lunch, you hold a one-on-one with a direct report, coaching them through a stakeholder challenge and discussing their career development goals. Later, you collaborate with partner teams to negotiate resource priorities for the quarter ahead, then close out the day refining your team's operational metrics dashboard.

About the team
Our team is focused on delivering technical programs that have a meaningful impact on customers and the broader Amazon ecosystem. We operate in a collaborative environment where program managers partner closely with engineering, product, and science teams to solve complex problems at scale. We are building toward a future where our programs run with greater efficiency and clarity, and we are looking for a leader who is excited to shape that vision. If you want to grow an inclusive team, drive operational improvements, and influence how Amazon delivers for customers, this is the role for you.

Basic qualifications

- 7+ years of people management experience
- 7+ years of direct work with engineering teams experience
- Bachelor's degree in Engineering, Computer Science, or a related technical field
- Experience in technical program management
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

Preferred qualifications

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience with Agile or other program management methodologies

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Manager, Technical Program Management at Amazon rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Manager, Technical Program Management is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 44, Shenzhen.
The job was posted on November 6, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Technical Program ManagementCross Functional LeadershipRisk ManagementProcess ImprovementGenerative AI

Questions you could be asked

Tell me about a project where technical program management was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where risk management was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Walk me through how you've used Generative AI in your day-to-day work.

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List these exact terms on your resume: Technical Program Management, Cross Functional Leadership, Risk Management, Process Improvement, and Generative AI. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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