Manager, Vendor Management, Retail Business Services (RBS)

Amazon is hiring a Manager, Vendor Management, Retail Business Services (RBS) in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classifies it as a mid-level role.
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The role was posted in the last few days.

AI in this role

Retail Business Services (RBS) organization is seeking a Manager, Vendor Management to lead account management organization for EU VSP, responsible for the growth and development of the organization.
The candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams.
In this role, you will be responsible for all business and operational objectives of your Retail Account Management team (8-10 direct reports). You will drive the creation and execution of strategies to achieve business goals and collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality while ensuring portfolio management across vendors to ensure the business remains profitable.
If you are interested in growing brands and businesses on Amazon, then we’re interested in talking to you!

Key job responsibilities
Business Growth
· Contribute to goal setting for your team to align with organizational goals.
· Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs.
· Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment.
. Leverage GenAI to improve productivity of the team.
· Implement and track metrics to record the success and quality of your team’s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.
Relationship Management
· Build and cultivate relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate.
· Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.
Process Excellence
· Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify.
· Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.
Leadership:
· Manage a team of managers and ICs
· Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization.
· Partner with external teams including Category Management, Finance, Tax, Global Account Management, and Central Support teams to align programs and initiatives to drive growth.
Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team.

Basic qualifications

- 3+ years of team management experience
- 5+ years of account management, project or program management or buying experience
- Bachelor's degree
- Experience with vendor negotiations, pricing and promotion or inventory management
- Experience driving internal cross-team collaboration
- Experience at a senior level in the fashion industry ideally in an e-commerce, retail, key account management or consulting role

Preferred qualifications

- Experience using data to influence business decisions
- Experience driving direction and alignment with cross-functional teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Manager, Vendor Management, Retail Business Services (RBS) at Amazon rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Manager, Vendor Management, Retail Business Services (RBS) is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bengaluru.
The job was posted on November 5, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon