StripeMarketing Operations Manager
Stripe is hiring a Marketing Operations Manager in Bengaluru, India. Level rates it ; you can apply on Stripe.
Level's read on this job
- Little AI ●○○○ is how Level rates this marketing role: aI is not part of the work.
- The posting mentions Marketo, marketing operations and team management among its tools and skills.
- Level classes it as a senior role.
- Stripe has 720 other open roles on Level.
AI in this role
Lead a team of marketing operations associates to deliver scalable campaigns, spend optimization, and lead generation.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
As the Stripe user base and global footprint grow dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand the Stripe portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible.
What you'll do
You'll recruit, manage, and develop a group of Marketing Operations Associates and team leads that are focused on delivering repeatable, measurable programs and campaigns targeted on spend optimization, producing highly qualified leads, improving the customer experience, and increasing retention. You'll lead the team supporting the Stripe Marketing Operations and are comfortable jumping in to perform production duties, especially in times of need. You'll cultivate the happiness of your team members while guiding them to excel, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals and using metrics to efficiently measure and guide team performance in pursuit of those goals. You'll have a strong operations mindset, move quickly, and be passionate about delivering an incredible user experience.
Responsibilities
- Recruit, lead, develop, and coach a high-performing team of Marketing Operations Associates and Campaign Producers
- Partner with global counterparts in EMEA and AMER, necessitating flexible scheduling for cross-regional alignment on email marketing success, best practices, process, workflows, policies, execution, and enablement
- Project manage marketing campaign production across the globe, including managing handoffs
- Support Marketo workflows, performance marketing operations, and event analysis
- Ensure reportability of core operations cycles
- Optimize Marketing Operations processes
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years relevant work experience in Marketing Operations
- 5+ years of experience in leading teams
- 6+ years of hands-on experience in Marketo (or similar) with a deep understanding of campaign architecture
- Experience leading, mentoring, managing, and developing a team of Marketing Operations Campaign Producers responsible for delivering high-quality work
- Experience building strong cross-functional partnerships with Marketing and internal technical support teams
- Experience leading end-to-end execution of projects and programs that have significantly improved operations and delivered quantifiable business impact
- Strong written and verbal communication skills with a precise talent for articulating challenges, generating insights, and translating them into actionable recommendations
- Solid analytical skills and a strong understanding of technical concepts
Preferred qualifications
- A startup mentality with a bias to action and the ability to flex in a fast-paced environment
- Experience and desire for contributing to developing business infrastructure and aggressively scaling a high-growth business
- Experience at highly dynamic, high-growth tech companies
- Great service mentality and track record of building positive relationships with peers
- The ability to thrive on a high level of autonomy, responsibility, and ambiguity
How we rate this
Marketing Operations Manager at Stripe rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in marketing jobs at this level
Pay
- Typical marketing job
- $147k
This posting doesn't list pay. Use the typical marketing figure when pay comes up. See marketing jobs
Questions you could be asked
- Tell me about a project where marketing operations was part of your work. What did you do?
- Tell me about a project where team management was part of your work. What did you do?
- Tell me about a project where campaign management was part of your work. What did you do?
- Tell me about a project where project management was part of your work. What did you do?
- Walk me through how you've used Marketo in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Marketing Operations, Team Management, Campaign Management, Project Management, and Marketo. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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