Merchant Services Senior Sales Manager, Commercial Banking (Specialized Industry)

About this role:

Wells Fargo is seeking a Merchant Services Senior Sales Manager to lead a high-performing sales organization for Specialized Industries within Commercial Banking. Learn more about the career areas and business divisions at wellsfargojobs.com.

The Merchant Services organization provides innovative payment acceptance solutions to businesses of all sizes, including payment processing, gateway services, fraud management, and invoice presentment. Recognized nationally for its innovation and leadership in the electronic payments industry, Wells Fargo helps clients streamline payment experiences while driving business growth.

In this strategic leadership role, you will be responsible for leading and developing a sales team while partnering closely with key stakeholders across Product, Credit, Service, Risk, Technology, and Distribution. You will play a critical role in driving business growth by strengthening existing client relationships, supporting new customer acquisition efforts, and executing sales strategies aligned with organizational objectives.

This position requires frequent engagement with senior banking leaders across the Commercial Bank, including Treasury Management. The successful candidate will serve as a trusted partner, identifying opportunities to expand merchant services adoption and deliver comprehensive payment solutions that meet clients' evolving needs.

In this role, you will:

• Lead the Merchant Services Sales organization supporting Commercial Banking segments, including full P&L accountability and sound business decision-making aligned to strategic objectives.
• Deliver sales, revenue growth, portfolio expansion, and client retention goals through disciplined business management routines, effective pipeline oversight, and strong relationship management.
• Influence and collaborate with banking partners, key stakeholders, and cross-functional Merchant Services teams to drive business results, strengthen partnerships, and achieve shared growth objectives.
• Lead, coach, and develop a team of Merchant Services Sales Consultants operating in a dynamic environment with moderate complexity and risk.
• Execute talent strategies that support business growth, including proactive recruiting, succession planning, and ongoing professional development to enhance industry and vertical market expertise across the sales organization.
• Identify and champion opportunities to improve processes, optimize sales effectiveness, and enhance service delivery standards to drive operational excellence.
• Develop and implement strategies to address complex client, partner, and business challenges while balancing risk, customer experience, and growth objectives.
• Manage the effective allocation of human and financial resources to maximize team performance, productivity, and business outcomes.
• Build and sustain high-performing teams through exceptional hiring, coaching, mentoring, performance management, and employee engagement practices.
• Foster a culture of continuous learning, accountability, collaboration, and talent development that supports long-term business strategy and organizational success.
• Partner with Product, Risk, Credit, Technology, Operations, and Treasury Management leaders to drive adoption of Merchant Services solutions and deepen client relationships across Wells Fargo's Commercial Banking businesses.
• Serve as a senior business leader and trusted advisor, identifying market opportunities, accelerating new client acquisition, and expanding existing client relationships to drive sustainable growth.

Required Qualifications:

• 7+ years of Merchant Services Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience

Desired Qualifications:

• Significant experience supporting middle market and commercial customers in the Technology, Auto Dealers, Gaming, Sports, and QSR/Restaurant.
• Experience managing a team in Payments, Product, Risk, Credit, Technology, Operations, and/or Treasury Management.
• Proven success leading teams through transformational change and delivering results in decentralized, geographically dispersed environments.
• Strong executive presence with the ability to communicate, present, and influence effectively across all organizational levels, including senior leadership.
• Demonstrated ability to build strong partnerships, facilitate high-impact discussions, navigate complex challenges, manage conflict, and drive mutually beneficial outcomes.
• Experience leveraging data, analytics, and reporting tools to inform business decisions, measure performance, and solve complex business problems.
• Knowledge of operational risk management principles and experience balancing risk considerations with business objectives.
• Exceptional ability to translate complex concepts into clear, compelling messages that educate, influence, and drive understanding among diverse stakeholders.
• Proven track record of developing, motivating, and leading high-performing teams while fostering collaboration, accountability, and a strong client-focused culture.

Job Expectations:

• Ability to work at one of the locations in this job posting.
• Ability to travel up to 50% of the time.
• This position is not eligible for Visa Sponsorship.
• This position currently offers a hybrid work schedule.

Posting Locations:

• 550 South Tryon, Charlotte, North Carolina
• 401 Las Colinas Blvd West, Irving, Texas
• 2600 South Price Road, Chandler, AZ
• 100 South Ashley Drive, Tampa, Flordia
• 171 17th Street Northwest, Atlanta, Georgia

Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Pay Range
 

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.