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Serco

OBP facilitator

Serco is hiring an OBP facilitator in Bristol, United Kingdom. It pays £28k a year and Level rates it ; you can apply on Serco.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include facilitation, rehabilitation and counseling.
  • Level classifies it as a mid-level role.
  • Level lists 303 other open roles at Serco.

AI in this role

Delivers structured offending behaviour programmes and supports prisoner rehabilitation at HMP Ashfield.

facilitationrehabilitationcounselingbehavioral-management

Full Time, Permanent (37 hours per week)
Salary – £28,410 per annum plus company benefits

Hours of work: 08.00 to 16.00 Monday to Thursday and 08.00 to 15.30 on Fridays

 

 

Make a real difference. Help change lives.


At HMP Ashfield, we are committed to providing safe, supportive, and rehabilitative environments for those in our care. We are currently seeking a motivated and dynamic Interventions Facilitator to join our team and play a vital role in supporting prisoners to make meaningful and lasting changes to their behaviour.

 

As an Interventions Facilitator, you will deliver a range of accredited offending behaviour programmes to individuals and groups. Working in line with national guidelines and standards, your primary goal will be to support participants' rehabilitation by ensuring treatment integrity and maintaining high-quality programme delivery.

 

 

Your key responsibilities will include:

  • Deliver structured group and individual sessions using core psychological principles and motivational techniques
  • Assess potential participants to determine treatment readiness and identify any responsivity needs
  • Keep accurate and timely records, including session notes, post-programme reports, and debriefs
  • Engage positively with participants to encourage behavioural change
  • Continuously reflect on and improve personal practice in line with the 6 core competencies:
  • Application of core theories and principles, Delivering content effectively and responsively, Encouraging individuals in group settings, Collaborative and respectful teamwork, Effective session planning, Ongoing professional development
  • Attend regular supervision and complete mandatory and role-specific training
  • Promote awareness of intervention programmes within the establishment and contribute to staff training
  • Support wider departmental and establishment objectives as required

 

 

You’ll also receive:

 

  • Pension: Up to 6% contributory pension scheme
  • Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service and free flu jabs
  • Training and development: Ongoing support and training opportunities to enhance your skills and career progression, with your professional training fees paid
  • Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
  • Charity: Support a charity or organisation with a paid volunteering day each year. Option to donate tax-free to charities through Payroll Giving, and donate spare pennies from monthly pay to the Serco People Fund Charity
  • Employee networks: Join a network where colleagues can come together, meet new people, find support, share ideas and be part of a real community

 

 

What you’ll need

 

Essential Experience and Skills:

 

  • Experience of facilitating group work and/or working with challenging client groups
  • Strong written and verbal communication skills
  • Ability to build rapport and motivate resistant individuals
  • Effective organisational skills and ability to manage a demanding workload
  • A team player with a reflective, growth-focused approach
  • Ability to challenge antisocial attitudes appropriately

 

Desirable (but not essential):

 

  • Experience in forensic settings or delivering psychological interventions
  • Experience delivering accredited offending behaviour programmes
  • Awareness of key psychological theories relevant to offending, including 'what works' literature and motivational techniques
  • Understanding of diversity, responsivity, and risk management in offender rehabilitation
  • Relevant qualifications or training in psychology, social care, or related fields are advantageous

 

 

A little bit about us

At Serco, we’re a fast-growing company serving governments around the globe. We work across Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We’re committed to delivering and continuously improving public services guided by our values of Trust, Care, Innovation, and Pride.

 

 

Our inclusive recruitment process:

We recognise people for their performance and potential. As a Gold Inclusive Employer and Disability Confident Leader, we are committed to fair access to employment and equal opportunities. We welcome flexible working arrangements and provide reasonable adjustments throughout the recruitment process.

Under the Disability Confident Scheme, applicants who meet the minimum criteria will be offered the opportunity to demonstrate their abilities at interview.

 

Ready to make a difference? Apply today!

Impact a better future at Serco.

 

 



A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

  • Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
  • Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).


For support with your application, please contact recruitmentuk@serco.com.

Let’s impact a better future, together. Apply today.

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How we rate this

OBP facilitator at Serco rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

FacilitationRehabilitationCounselingBehavioral Management

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  1. Tell me about a project where facilitation was part of your work. What did you do?
  2. Tell me about a project where rehabilitation was part of your work. What did you do?
  3. Tell me about a project where counseling was part of your work. What did you do?
  4. Tell me about a project where behavioral management was part of your work. What did you do?

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  • List these exact terms on your resume: Facilitation, Rehabilitation, Counseling, and Behavioral Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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