Onboarding Advisor

PwC is hiring an Onboarding Advisor for a remote role open to applicants in Guernsey. Level rates it ; you can apply on PwC.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
This is listed as a remote role.
The posting mentions visa sponsorship.
The posting mentions aml, kyc and compliance among its tools and skills.
PwC has 3,700+ other open roles on Level.

AI in this role

Onboarding Advisor acting as a liaison for client KYC operations, AML policies, and risk management at PwC.

amlkyccompliancerisk-management

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.

Role: Onboarding Adviser

Location: Alderney (working from home)

Line of Service: Client Onboarding Team

Grade: Senior Associate 1

Contracted Hours per Week: 37.5 hours

PwC Channel Islands Overview

PwC is a highly dynamic professional services firm offering Advisory, Tax, Audit and other assurance services to a large portfolio of international and local clients. The Channel Islands firm employs 600+ staff in offices across Jersey, Guernsey and Alderney and is part of an international network of 151 PwC firms employing over 364,000 staff.

Job Summary:

The Onboarding Advisor enhances the effectiveness and efficiency of the client Onboarding experience by serving as the primary liaison between different Line of Service engagement teams, their clients, and the KYC Operations team. Leveraging deep knowledge of the firm’s AML/CFT policies and Client Acceptance procedures, this role facilitates clear, timely communication, manages stakeholder expectations, streamlines the collection of KYC information, and ensures engagement teams meet all client and engagement procedural requirements.

Responsibilities:

Responsibilities include:

Respond effectively to all AML related queries relating to procedures, policy and respective systems for KYC.
To communicate with engagement teams to keep them updated with onboarding status, escalating any issues early and proactively solving problems for these teams.
Guide clients and engagement teams throughout the KYC process to obtain all the necessary documentation needed to satisfy the AML requirements and to pass this information to KYC Operations teams
To act as a conduit between the KYC Operations Team and the client/engagement teams to ensure correct interpretation of the KYC requirements and to simplify the requests which are made of the administrators/clients.
Demonstrate quality and technical expertise by acting as the first point of contact for the KYC Operations team for queries and/or additional outreach on a KYC profile to ensure outreach is only conducted if needed - leveraging existing data and local industry knowledge.

Take ownership for charging all time spent on onboarding work to relevant WBS codes to provide relevant and accurate management information regarding the onboarding process. It is expected that this role will be chargeable.

This role reports to:

Client Onboarding Manager

There are no direct reports into this role.

Qualifications & Certifications:

AML certificate / other similar relevant qualifications could be beneficial

Skills & Experience Required:

Essential skills:

Understanding of KYC, financial regulatory environment and AML risk implications
Understanding of legal structures of various client types
Experience in managing client relationships / client risk / AML or KYC roles

Ability to build strong relationships with diverse teams
Confident in escalating issues when necessary
Ability to work to KPIs and be accountable for output

Desirable skills:

Knowledge of compliance monitoring processes
Knowledge of quality standards and expectations and implementation of these in their daily role
Understanding of client structures and regulatory needs
Experience with complex regulatory conditions
Strong communicator with the ability to work as part of the client facing team.
Being able to influence change in processes and be proactive in finding solutions where requirements are unclear.
Ability to think digitally about problems and suggest solutions using technology to drive efficiencies.

Travel Requirements:

Some travel may be required from time to time.

The skills we look for in our people:

All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, The PwC Professional.

The PwC Professional focuses on two core behaviours: Trusted Leadership and Distinctive outcomes. Trusted Leadership is underpinned by core behaviours that Inspire, Empower and Evolve, and Distinctive outcomes is underpinned by behaviours that Champion, Build and Deliver.

Diversity:

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their unique strengths. Creating value through diversity is what makes us strong as a business. https://www.pwc.co.uk/diversit

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti-Money Laundering (AML), Coaching and Training, Communication, Compliance Advisement, Compliance Oversight, Compliance Program Implementation, Compliance Risk Assessment, Confidential Information Handling, Contract Review, Contractual Risk Mitigation, Contractual Risk Monitoring, Contract Writing, Creativity, Crisis Management, Data Loss Prevention (DLP), Data Security, Discretion and Business Ethics, Embracing Change, Emotional Regulation, Empathy, Financial Risk Management {+ 32 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Government Clearance Required?

Yes

Job Posting End Date

How we rate this

Onboarding Advisor at PwC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Onboarding Advisor is an open job at PwC.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Alderney and is marked remote.
The job was posted on October 19, 2026.
Seniority: senior.
Applications are handled by PwC. Apply on PwC

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AmlKycComplianceRisk Management

Questions you could be asked

Tell me about a project where aml was part of your work. What did you do?
Tell me about a project where kyc was part of your work. What did you do?
Tell me about a project where compliance was part of your work. What did you do?
Tell me about a project where risk management was part of your work. What did you do?

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List these exact terms on your resume: Aml, Kyc, Compliance, and Risk Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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