Operations Manager, Product Implementation

Lyra Health is hiring an Operations Manager, Product Implementation for a remote role open to applicants in United States. It pays $106k-$162k a year and Level rates it ; you can apply on Lyra Health.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
This is listed as a remote role.
The posting mentions Salesforce, product implementation and change management among its tools and skills.
Lyra Health has 472 other open roles on Level.
Posted within the past two weeks.

AI in this role

Manage product implementation operations and rollouts for an AI-powered healthcare platform, bridging clinical standards and technical requirements.

salesforce

product-implementationchange-managementcross-functional-leadershipoperations-management

About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About The Role

We are seeking a strategic, results-driven Operations Manager to join our Provider Core Ops, Systems Implementation (PCOSI) team to lead Product Implementation. In this role, you will manage the product implementation team, driving the operational execution, change management, and launch strategy for product features that impact Lyra’s full provider network and client base.

You will serve as the essential bridge translating clinical standards, service line goals and business growth targets into seamless product rollouts. You will manage a high-performing team and partner directly with Product, Engineering, Design, Clinical, and Service Line leaders. As our product surface area expands across complex program offerings and multi-channel launches,, you will evolve our implementation playbooks, resolve cross-functional roadblocks early, and ensure every product enhancement lands with high quality and operational integrity.

Core Focus Areas

Team Leadership & Inward Management: Direct, mentor, and empower a high-performing team of Product Implementation leads and senior individual contributors.
Playbook Evolution & Scale: Evolve legacy launch playbooks into sophisticated, repeatable frameworks built to handle exponentially increasing product complexity and rapid multi-channel rollouts.
Clinical & Product Integration: Translate clinical and operational priorities into actionable technical product requirements while partnering with Systems Architecture to ensure backend Salesforce/EHR scaffolding supports user-facing capabilities.
Outward Influence & Strategic Alignment: Drive cross-functional alignment across senior stakeholders in Tech, Product, Clinical, and Business teams to resolve competing priorities and clear execution roadblocks.

How we rate this

Operations Manager, Product Implementation at Lyra Health rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Operations Manager, Product Implementation is an open job at Lyra Health.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $106k-$162k a year.
The role is based in United States and is marked remote.
The job was posted on October 13, 2026.
Seniority: senior.
Applications are handled by Lyra Health. Apply on Lyra Health

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Product ImplementationChange ManagementCross Functional LeadershipOperations ManagementSalesforce

Questions you could be asked

Tell me about a project where product implementation was part of your work. What did you do?
Tell me about a project where change management was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where operations management was part of your work. What did you do?
Walk me through how you've used Salesforce in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Product Implementation, Change Management, Cross Functional Leadership, Operations Management, and Salesforce. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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