FortoOperations Specialist - Inbound
Forto is hiring an Operations Specialist - Inbound in Hamburg, Germany. Level rates it ; you can apply on Forto.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include sea freight, import operations and supply chain.
- Level classifies it as a mid-level role.
- Level lists 8 other open roles at Forto.
- The role was posted within the past week.
AI in this role
Operations Specialist managing sea freight import processes, transport execution, and customer service in a digital logistics environment.
About Us
What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process.
About the role
As an Operations Specialist (f/m/d) in Sea Freight Import, you will be responsible for ensuring high-quality transport execution, providing comprehensive customer service, and driving a high level of customer satisfaction.
Key Responsibilities
Advise and support clients on the entire logistics process.
Manage shipments from booking to invoicing, ensuring a smooth and efficient process.
Communicate and coordinate with key partners, such as customs and carriers.
Prepare and document manual quotations accurately and efficiently.
Ensure and improve the quality of customer processes, leveraging data analysis to drive enhancements.
Required Skills and Experience
Practical experience in Sea Freight Import operations.
A highly data-driven and organized work ethic.
Business fluent in German and good English skills.
Excellent communication and organizational skills.
A high degree of motivation and the ability to thrive in a dynamic and demanding team environment.
A proactive mindset and strong analytical skills.
Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role - or another one that’s a perfect fit!
Why work with us?
Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning with care. We value efficient systems and swift, direct communication. We want everyone to have their time to speak, so that we can embrace diverse perspectives to help drive towards solutions always.
How we rate this
Operations Specialist - Inbound at Forto rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where sea freight was part of your work. What did you do?
- Tell me about a project where import operations was part of your work. What did you do?
- Tell me about a project where supply chain was part of your work. What did you do?
- Tell me about a project where logistics was part of your work. What did you do?
- Tell me about a project where customer service was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Sea Freight, Import Operations, Supply Chain, Logistics, and Customer Service. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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