Order Management Specialist
ABB is hiring an Order Management Specialist. Level rates it ; you can apply on ABB.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include SAP, Excel and Power BI.
- Level classifies it as a mid-level role.
- Level lists 2,200+ other open roles at ABB.
- The role was posted within the past week.
AI in this role
Manage order handling, invoicing, and customer support processes while utilizing SAP and Power BI.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Order Management Lead__
Your role and responsibilities
In this role, you will have the opportunity to be responsible for providing internal and external customer service, including technical support, order, and payment-related assistance, claims management. Each day, you will coordinate with relevant functions to ensure complete case ownership. You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions.
The work model for the role is: #LI-Onsite
This role is contributing to the Electrification Distribution Solutions in San Luis Potosi.
You will be mainly accountable for:
- Reviewing order entry and order entry parameters (RA Keys, Right sales order costing, item costing, etc).
- Ensuring correct invoicing process in SAP, strictly following USGAAP and AR&G revenue recognition principles.
- Supporting the issuance of commercial bonds for 3rd related parties in coordination with project management and Risk Area support.
- Ensuring the on-time collection of invoiced orders in coordination with GBS, project management ensure the on-time collection of invoiced orders.
- Reporting ABACUS .
- Supporting other administrative and accounting activities such as (creation of ad-hoc journal entries, approval of purchase orders, creation of requisitions for office supplies, follow up on documentation for specific tax purposes, etc).
- Supporting and follow up for payment to group vendors (including coordination between Bangalore, purchasing area and warehouse).
Qualifications for the role
- Bachelors degree in Finance, Accounting or Business Administration.
- 3+ Years experience in Order handling and analysis for manufacturing industry
- Knowledge of ERP SAP (FICO and SD Module desirable) and Advanced Excel
- Knowledge of Power BI and Power APPs
- Advanced English
Benefits
We also offer our employees the following benefits:
- Life Insurance
- Retirement plan
- Accident Insurance
- Wellbeing program
- Dental insurance
- Flex days
- Development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)
More about us
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
How we rate this
Order Management Specialist at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where order management was part of your work. What did you do?
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where finance was part of your work. What did you do?
- What's a project where you used SAP hands-on?
- Walk me through how you've used Excel in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Order Management, Customer Service, Finance, SAP, and Excel. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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