Patient AR Collections , Healthcare Finance

Amazon is hiring a Patient AR Collections , Healthcare Finance. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this finance role: aI is not part of the work.
The posting mentions rcm, medical billing and claims management among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Manage patient AR collections, billing inquiries, and revenue cycle operations for healthcare finance.

rcmmedical-billingclaims-managementcustomer-service

Working Conditions:
•Fixed night shift schedule (start time of 9PM but can change depending on business need).
•Report daily to the Pasay office.
•Minimum 1 year of working experience in Revenue Management Cycle (RCM) / Patient AR/ PFS role preferably in US healthcare
•Knowledge of front-end (insurance verification, eligibility, prior authorization) and back-end operations (AR follow-up, claims management, billing).

As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management.

As we continue to grow and scale our ability to provide innovative primary care across the country, the teams that support this critical work are growing as well. Amazon Healthcare is seeking to hire Patient Financial Services professionals (RCM) for the Revenue Cycle team. As a member of the Revenue Cycle team, you will be working in the Revenue Cycle Team ensuring that our members get the best billing experience available. You will help us to attain this goal by assisting administrators with member inquiries and doing pro-active reach outs to members with large balances.

Key job responsibilities
• Proactively reaching out to patients with open balances and assisting them with payment options
• Assisting admins with our member’s billing needs via 1Life’s tasking system to provide the best customer service
• Educating admins and patients to better understand health insurance benefits through open balances
• Answering patient inquiries for complex billing cases and questions
• Investigating claims through insurance to ensure they were processed according to the patient benefit plan via internal tools
• Reaching out to patients when bill payments were unable to be processed (i.e. bounced checks, declined cc’s) to offer options for resolution
• Supporting One Medical through processes aimed at empowering our patients to resolve any financial responsibilities
• Reviewing and reconciling patient and insurance balances for accuracy
• Managing the member statement process, by ensuring bills are efficiently and accurately sent
• Maintaining service level agreements in response time to admins and patients

Basic qualifications

- Completed Bachelor’s degree in any field
- At least 1 year in Accounts Receivable/Patient Financial Service in RCM operations.
- Experience working in shared services environment with productivity targets preferably in US healthcare and insurance landscape
- Understanding of Coordination of Benefits and Eligibility Customer service exposure to anything related to revenue cycle-billing insurance
- 2+ years of experience in communication programming and projects
- Excellent written and verbal communication skills

Preferred qualifications

- Subject matter expertise in Finance and Accounting processes
- Excellent root cause analysis skills
- Experience with financial systems (Oracle Financials, SAP, or other ERP
- tools)
- Experience working with multi-cultural, multi-national teams
- Excellent organizational and time-management skills
- Experience in AI products and solutions
- Exposure to AI-assisted quality or language analysis tools is a plus
- Flexible in schedule and work load

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Patient AR Collections , Healthcare Finance at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Patient AR Collections , Healthcare Finance is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in PH, Pasay City.
The job was posted on August 8, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

RcmMedical BillingClaims ManagementCustomer Service

Also common in finance jobs at this level

SQL Python AWS Generative AI AI agents Machine learning

Pay

Typical finance job: $105k

This posting doesn't list pay. Use the typical finance figure when pay comes up. See finance jobs

Questions you could be asked

Tell me about a project where rcm was part of your work. What did you do?
Tell me about a project where medical billing was part of your work. What did you do?
Tell me about a project where claims management was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Rcm, Medical Billing, Claims Management, and Customer Service. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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