NAFFCOPerformance and KPI Manager
NAFFCO is hiring a Performance and KPI Manager in Dubai, United Arab Emirates. Level rates it ; you can apply on NAFFCO.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions Excel, Dashboards and kpi management among its tools and skills.
- Level classes it as a mid-level role.
- NAFFCO has 125 other open roles on Level.
- Posted within the past two weeks.
AI in this role
Develop and manage the performance measurement framework, design KPI scorecards, and consolidate business analytics for management reporting at NAFFCO Group.
Role Overview
NAFFCO Group is seeking an analytical and results-oriented Performance and KPI Manager to develop and manage the Group’s performance measurement framework. The role will work with business units and support functions to define meaningful KPIs, set targets, monitor results and provide clear insights to management.
The successful candidate will help translate business objectives into measurable plans, improve accountability and support timely action when performance falls below target.
Key Responsibilities
KPI Framework and Governance
Develop and maintain a Group-wide framework for KPIs, scorecards and performance reporting.
Work with business leaders to define KPIs that are measurable, relevant and aligned with strategic objectives.
Establish KPI definitions, calculation methods, data owners, reporting frequency and approval requirements.
Review KPIs regularly to ensure they remain relevant as business priorities change.
Promote consistent performance measurement across divisions, departments and locations.
Performance Monitoring and Reporting
Consolidate and analyse performance data from business units and support functions.
Prepare monthly and quarterly dashboards, scorecards and management reports.
Track actual results against targets, budgets and previous periods.
Identify trends, gaps, risks and areas of strong performance.
Present findings and recommendations clearly to senior management.
Business Reviews and Improvement
Coordinate periodic performance review meetings with department heads and business leaders.
Follow up on agreed actions, owners and deadlines.
Support departments in preparing corrective action plans for missed targets.
Identify opportunities to improve productivity, efficiency, service quality and cost control.
Monitor the effectiveness of improvement actions and report progress.
Data Quality and Systems
Define data collection and validation processes to improve accuracy and consistency.
Work with IT and relevant departments to improve KPI reporting tools and automation.
Maintain reliable records and documentation for KPI definitions, targets and results.
Ensure reports are prepared on time and information is handled appropriately.
Provide guidance and training to KPI owners on reporting requirements and performance analysis.
Qualifications and Experience
Bachelor’s degree in Business Administration, Finance, Engineering, Statistics or a related field.
Professional certification in performance management, business analytics or a related discipline is an advantage.
At least 8 years of relevant experience, including experience managing KPIs or business performance reporting.
How we rate this
Performance and KPI Manager at NAFFCO rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where kpi management was part of your work. What did you do?
- Tell me about a project where performance analysis was part of your work. What did you do?
- Tell me about a project where data collection was part of your work. What did you do?
- Tell me about a project where business reporting was part of your work. What did you do?
- Walk me through how you've used Excel in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Kpi Management, Performance Analysis, Data Collection, Business Reporting, and Excel. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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