Platform Engineer - Marketing

Johnson & Johnson is hiring a Platform Engineer - Marketing. It pays $105k-$182k a year and Level rates it ; you can apply on Johnson & Johnson.

Level's read on this job

On Level's scale, this marketing role is Works on AI ●●●○: the daily work is on AI products, without building the model.
Tools and skills the posting cites include RAG and AI agents.
Level classifies it as a senior role.
Level lists 1,700+ other open roles at Johnson & Johnson.

AI in this role

ragai-agents

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Functional Engineering

Job Category:

Scientific/Technology

All Job Posting Locations:

Alabama (Any City), Alabama (Any City), Alaska (Any City), Arizona (Any City), Arkansas (Any City), California (Any City), Colorado (Any City), Connecticut (Any City), Delaware (Any City), Florida (Any City), Georgia (Any City), Hawaii (Any City), Idaho (Any City), Illinois (Any City), Indiana (Any City), Iowa (Any City), Kansas (Any City), Kentucky (Any City), Louisiana (Any City), Maine (Any City), Maryland (Any City), Massachusetts (Any City), Michigan (Any City), Minnesota (Any City), Mississippi (Any City) {+ 26 more}

Job Description:

We are searching for the best talent for a Platform Engineer - Marketing to be located in Raritan, NJ. Remote work options may be considered on a case-by-case basis and if approved by the Company.

This position may require up to 10% travel within the New Jersey/area and occasionally across North America/OUS.

J&J MedTech's commercial transformation program is designed to unify Sales, Marketing, Customer Pricing & Quoting (CPQ), Professional Relations & Operations (PR&O), Customer Service, and Service & Repair into a single AI-powered platform built on Microsoft Dynamics technologies. It aims to replace fragmented systems, disconnected processes, and siloed data with one integrated customer engagement ecosystem.

This person will serve as the global engineering leader for the MedTech Global CXM Platform in Microsoft Dynamics, creating a connecting ecosystem of platform, data, and intelligence across MSD, Teams, Outlook, Co-Pilot, and additional interconnected global commercial platforms. This role focuses specifically on Marketing platform experiences and will be responsible for defining and executing the technical strategy, architecture, engineering standards, and platform capabilities that power the future of AI-driven commercialization experiences across MedTech.

Role

The role will own the engineering evolution of the CXM Platform for Marketing experiences from initial release through enterprise scale, ensuring that each new capability strengthens the platform through reusable services, common frameworks, and governed engineering patterns. A critical objective of this role is creating a durable platform where investments compound over time through shared services, standardized interfaces, reusable agents, and connected AI workflows.

This individual will serve as the technical counterpart to product and business leadership, translating the MedTech CXM vision into a scalable engineering ecosystem capable of supporting future-state workflows that connect marketing, sales, pricing, contracting, customer service, and service and repair.

Strategic Core Responsibilities

Define and evolve the technical architecture for the Butterfly CXM platform.
Establish the engineering strategy for shared service integration, full stack requirements to support adoption at scale including establishing gateway services, and runtime capabilities.
Build the foundational frameworks, SDKs, APIs, and developer platforms supporting CXM adoption across all pods and future use cases.
Lead development of reusable agent frameworks, skills definition, and agent integration strategies
Establish enterprise standards for MCP, A2A, and A2UI interoperability across all AI capabilities.
Create a shared catalog of AI services, tools, agents, and business capabilities that can be reused across the Workbench ecosystem.
Partner closely with AI Core teams to implement governed agent execution, observability, security controls, discoverability, and platform operations.
Ensure Microsoft Dynamics capabilities consume and contribute to the broader J&J enterprise technology ecosystem through interoperable APIs, shared services, and standardized platform contracts.
Define engineering quality metrics that measure platform reuse, service adoption, reliability, release velocity, developer productivity, and AI solution effectiveness.
Build an engineering organization capable of supporting the long-term AINF roadmap, including future releases supporting AI channels, AI production, autonomous execution capabilities, and expanded enterprise adoption.

Required Qualifications

10+ years of software engineering experience delivering enterprise-scale digital products, platforms, and distributed systems.
4+ years serving as a lead architect, principal engineer, or engineering lead responsible for platform architecture and technical strategy.
2+ years developing and using AI agents and orchestration platforms
Demonstrated experience leading large-scale platform modernization initiatives and establishing enterprise engineering standards.
Proven track record building reusable platforms, frameworks, SDKs, and developer ecosystems rather than standalone applications.
Experience operating within highly regulated or complex enterprise environments.
Expert in applicable domain/products and in the tech stack used within the J&J MedTech CxM domain, principally with Microsoft Dynamics, Azure, Co-Pilot and Co-Pilot Studio
Expert in Platform Development and Commercial business processes including the application of software solutions to solve business problems and accelerate new product introduction.
Demonstrable experience leading teams of employees and/or contractors, including goal setting and career development
API Gateway, MSD Connectors, Lambda, EKS, EC2, SNS, SQS, EventBridge. DynamoDB, RDS, S3, CloudFront, CloudWatch, IAM, Secrets Manager
Demonstrated experience designing and implementing enterprise AI ecosystems including:
- Large Language Model (LLM) integrations, Agent-based systems, Multi-agent architectures, Agent orchestration, Retrieval-Augmented Generation (RAG), Tool-calling frameworks, Skills-based architectures, Context engineering, AI observability, AI governance, Agent-to-Agent (A2A) workflows, Model Context Protocol (MCP) integrations
Hands-on expertise with:
- Git, Jenkins, Terraform, Kubernetes, Docker, Infrastructure-as-Code. Platform observability
Candidate must possess deep working knowledge of the XENA platform including:
- XENA engineering principles and standards, engineering accelerators, AI-enabled SDLC capabilities, coding workflows, PR workflows, Enterprise architecture standards, JPM deployment framework and pipeline standards, Enterprise CI/CD governance, Approved engineering tooling and delivery patterns, AI-enabled SDLC acceleration capabilities.

Preferred Qualifications

Experience in medtech, pharmaceutical, healthcare, or regulated industries
Experience building enterprise agent platforms.
Experience building Internal Developer Platforms (IDPs).
Experience building reusable enterprise SDKs and framework libraries.
Demonstrated ability to influence senior executives and enterprise architecture stakeholders.
Experience leading through organizational transformation.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

#JNJTech

#LI-Hybrid

#LI-Remote

Required Skills:

Preferred Skills:

Continuous Integration and Continuous Deployment (CI/CD) Pipeline, Full Stack Development, Human-Computer Interaction (HCI), Innovation, Mentorship, Presentation Design, Requirements Analysis, Researching, Software Acquisitions, Software Development Management, Software Quality Assurance (SQA), Tactical Planning, Technical Credibility, Technical Troubleshooting, Technical Writing, Technologically Savvy

The anticipated base pay range for this position is :

$105,000.00 - $181,700.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits

How we rate this

Platform Engineer - Marketing at Johnson & Johnson rates 72 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Platform Engineer - Marketing is an open job at Johnson & Johnson.
Level rates this role AI Level 3 of 4: Works on AI.
The listed salary is $105k-$182k a year.
The role is based in Raritan, New Jersey, United States of America.
The job was posted on September 18, 2026.
Seniority: senior.
Applications are handled by Johnson & Johnson. Apply on Johnson & Johnson

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

RAGAI agents

Also common in marketing jobs at this level

Python SQL AWS Generative AI Machine learning Databricks

Pay

This job starts at: $105k
Typical marketing job: $146k

This posting starts 28% below the typical marketing job. See marketing jobs

Questions you could be asked

How would you design a retrieval step so the model answers from real data instead of guessing?
How do you decide when an AI agent can act on its own versus asking for approval first?
Describe a typical day in a role like this one: which parts run through AI directly?
If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

List these exact terms on your resume: RAG and AI agents. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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