PM- Channels

Capco is hiring a PM- Channels. Level rates it ; you can apply on Capco.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions project management, stakeholder management and contact center automation among its tools and skills.
Level classes it as a senior role.
Capco has 714 other open roles on Level.
Posted in the last few days.

AI in this role

Project manager needed for contact center automation and digital transformation initiatives in the banking domain.

project-managementstakeholder-managementcontact-center-automationdigital-transformation

Job Title: PM Channels with Contact Center Automation

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Project Manager with strong experience in Contact centre automation and Digital transformation
Experience in Banking domain of more than 10 years & around 8+ years of experience as PM
Strong analytical & problem-solving skills.
Senior Stakeholder Management experience
End to End Project Management experience.
Delivery Management experience
RAIDs and Escalation Management
Project Financials and Budget Management
Excellent communication skills & strong stakeholder management experience

How we rate this

PM- Channels at Capco rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

PM- Channels is an open job at Capco.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in India.
The job was posted on November 7, 2026.
Seniority: senior.
Applications are handled by Capco. Apply on Capco

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Project ManagementStakeholder ManagementContact Center AutomationDigital Transformation

Questions you could be asked

Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where contact center automation was part of your work. What did you do?
Tell me about a project where digital transformation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Project Management, Stakeholder Management, Contact Center Automation, and Digital Transformation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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