Principal / Lead Product Manager, Solutions Management (Product Strategy Office)

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. 
 
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. 
 
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. 
 
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! 
 
Learn more about GovTech at tech.gov.sg. 

What you will be working on

The Product Strategy Office’s mission is to maximise GovTech’s resources to solve the most impactful problems, effectively and efficiently. This role offers a rare opportunity to shape GovTech's product direction in driving strategic initiatives that advance Singapore's Smart Nation agenda.

The candidate will be involved in:

• Product Strategy Development and Execution

• Own end to end strategy for key areas and drive alignment with senior leaders across multiple teams including tech, policy and business

• Translate overarching corporate goals into a cohesive portfolio strategy, ensuring every product line contributes to the company's financial and market objectives.

• Consolidate individual product roadmaps into a master portfolio roadmap, identifying synergies, dependencies, and potential conflicts.

• Continually assess the portfolio and work with senior stakeholders to determine which products require accelerated investment, which should be maintained, and which are ready to be sunset or pivoted.

• Managing product doctrines, strategies and best practices like a product, in terms of developing them as a POC, taking in learning, ground realities from forward-deployed Product Leads, and iterating on it. 

• Crafting Cross-Product, End-to-End Experiences

• Engage directly with business users, demand aggregation and deal desk stakeholders to thoroughly understand their operational workflows, pain points, and strategic objectives.

• Design technical solutions by identifying the most effective combinations of existing GovTech platform products. As necessary, actively engage in agentic engineering—using AI coding agents, natural language prompting, and low-code/no-code platforms to rapidly prototype, build, and test working solutions.

• Generate functional prototypes in real-time alongside business users to validate assumptions and refine the product direction.

• Work out the product outreach and promotion strategies with the team responsible for customer success
   

• Strategic Programme Set Up and Execution

• Identify key problem areas of national priority and catalyse the set up of programmes to tackle these areas. This includes working with teams to align on the problem statement, set the north-star metric, overall direction and R&Rs

• Guide teams in implementing best product practices, such as frameworks for product development, metrices and review methodologies

• This is to (i) ensure the execution from strategy to implementation; (ii) tighten the feedback loop to improve strategy; and (iii) translate doctrine, strategies and practices to the programme to ensure product excellence & innovation
   

• Product/Programme Reviews 

• Drive reviews and recommendations for GovTech's products, getting alignment from both senior stakeholders and product teams.

• Supporting Programme Directors and Product Managers, help the various teams in aligning their specific product visions with the broader portfolio strategy.

• Analyse market trends to identify gaps in our current offerings that complement existing requirement streams.

• Establish frameworks to measure and improve product success.

Why join:

• Rare opportunity to develop and execute the Singapore government’s product strategy.

• Own and drive overall product strategy that influences the organisation.

• Gain broad perspective across government by working with leaders and understanding their priorities and plans

 
What we are looking for: 

• Experience in digital product management, with a track record of leading complex product initiatives across multiple product teams

• Product and Portfolio Management knowledge, especially in terms of articulating the impact of the problem and root cause, setting the right vision and success metrics, and discerning realistic technical requirements. 

• Hands-on, with end-to-end ownership of the problem. Energised by large, ambiguous problem spaces and able to independently break it down into workable chunks

• Strong communicator in written, slides or spoken form, with proven skills in influencing multiple senior stakeholders and teams without direct authority

• Interest in guiding a young team and the larger organisation in the PM skillset

• Entrepreneurial, corporate/business strategy, government experience a plus

What we offer you:   

We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*. We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.

Subject to the nature of your job role that might require you to be onsite during fixed hours.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers. 
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech