AmazonProcess Engineer II, Ops Tech Solutions - Global RAD Operations
Amazon is hiring a Process Engineer II, Ops Tech Solutions - Global RAD Operations in Nashville, United States. It pays $69k-$103k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions process engineering, lean manufacturing and six sigma among its tools and skills.
- Level classes it as a mid-level role.
- Amazon has 20,000+ other open roles on Level.
AI in this role
Design and continuously improve physical workflows and engineering systems for global IT equipment fulfillment operations.
Tech – Supply Chain manages all IT infrastructure and end-user equipment deployed across Amazon's network globally. The team is responsible for providing end-to-end solutions that include lifecycle management, change control, capital/demand planning, material management, Return Merchandise Authorization (RMA), and liquidation. Our initiatives deliver on the solutions that power the physical fulfillment of our customers' orders, including management of new site launches across the globe that directly support shipping packages to millions of Amazon.com customers. RAD is the physical warehouse network that fulfill these orders, handling the hands-on preparation, deployment, and recovery of IT equipment at scale.
The Process Engineering team converts network strategies and operational standards into executable engineering solutions that power device fulfillment, value-added services, and reverse logistics across the RAD network. The team's work directly influences more than 300 Tier 1 associates and generates over $2M in recurring annual savings through workflow optimization, throughput improvements, and defect prevention. Process Engineers designs and continuously improves the physical workflows and engineering systems that support fulfillment operations. By optimizing layouts, engineering scalable workstations, and validating system interactions between tools, labour, and infrastructure, the team ensures RAD can expand fulfillment capacity while maintaining safety, operational efficiency, and service reliability.
Key job responsibilities
- Analyze and evaluate existing fulfillment workflows across device fulfillment, value-added services, and reverse logistics, identifying opportunities for optimization and cost-per-unit reduction.
- Utilize lean manufacturing principles, Six Sigma methodologies, value stream mapping, and simulation-based capacity analysis to drive operational excellence and reduce costs.
- Conduct time-motion studies, workflow analysis, line balancing, productivity modeling, and process mapping to identify throughput constraints and inefficiencies.
- Develop and implement standard operating procedures (SOPs) and engineering standards to ensure consistent and efficient operations across the RAD network.
- Support the engineering execution of RAD expansion and new facility launches, including feasibility studies, labour and capacity models, workflow design, and ergonomic validation.
- Contribute to site design and material flow strategies that enable RAD to grow with predictable throughput and controlled operational risk.
- Support ERP/WMS implementation efforts and help validate system and process designs, including system interactions between tools, labour, and infrastructure.
- Integrate quality engineering principles directly into workflow design, using tools such as FMEA, control plans, and Cost of Poor Quality (COPQ) analysis to strengthen process reliability.
- Conduct process and product quality audits to identify gaps and drive continuous improvement opportunities.
- Drive proactive risk identification, root cause analysis, and implementation of engineering controls to prevent recurrence of systemic failure points.
- Support the establishment and maturation of a Quality Management System (QMS) for Amazon-RAD to improve quality outcomes and meet customer needs.
A day in the life
We are looking for a Process Engineer based in the US who can collaborate across multiple functional and operational teams to establish and improve our engineering processes. This role will design factory layouts, scalable workstations, and material flow systems; diagnose process constraints; identify improvement opportunities; prescribe engineering solutions; and guide improvement efforts from concept through execution.
Basic qualifications
- Experience with Six Sigma, lean manufacturing
- Bachelor's degree
- Experience with Layout design/ AutoCad.
Preferred qualifications
- Knowledge of AutoCAD, VBA, and SQL at the intermediate level
- Knowledge of automated material handling systems, packaging technologies and storage solutions
- Master's degree in industrial or manufacturing engineering
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 68,900.00 - 103,400.00 USD annually
How we rate this
Process Engineer II, Ops Tech Solutions - Global RAD Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where process engineering was part of your work. What did you do?
- Tell me about a project where lean manufacturing was part of your work. What did you do?
- Tell me about a project where six sigma was part of your work. What did you do?
- Tell me about a project where workflow optimization was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Process Engineering, Lean Manufacturing, Six Sigma, and Workflow Optimization. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Want an expert to read your CV for this job?
Free. Send your CV and the role you want next. You get your review by email within 24 hours.
Get new operations jobs by email
One email a week with the new operations jobs, each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Operations roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step