2h ago
AmazonPosted 2d ago
L2
Process Improvement Specialist Intern - 2027
Process Improvement Specialist Intern - 2027 at Amazon scores 45 out of 100 on AI centrality, which makes it a Level 2 role on this board.
ES, M, Madridinternfull-time
AI in this role
Process improvement intern using AI tools and data analytics to optimize driver experience and operational efficiency.
ai-toolsdata-analytics
process-improvementdata-analysisautomation
At Amazon, your career doesn’t follow a straight line. It accelerates, twists, and challenges you in ways you never expected. From the moment you join, you’re part of something big: building products or services that reach millions and shaping how people live, work, and connect every day. This is where your ideas turn into real impact.
You’ll work with world class tools, global platforms, and systems built to operate at an extraordinary scale. You’ll move fast, experiment and launch solutions that matter. With endless opportunities to explore across teams and roles, you’ll learn quickly, apply what you know and discover skills you didn’t know existed. This is an environment
designed for builders who want to see the impact of their work in the world. Ready to start your adventure?
What’s in it for you?
An internship at Amazon means real responsibility from day one. You’ll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus.
Key job responsibilities
Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
Use AI tools and data analytics to identify process inefficiencies, automate repetitive tasks, and prototype solutions
Analyse feedback and use data to own and implement process improvements at the site
Work with station management and other stakeholders to identify and solve process-related issues
Audit processes for compliance and work to close any gaps by supporting business decisions with analytics
A day in the life
As a Process Improvement Specialist, you will be at the forefront of making Amazon better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. You will also use AI-powered tools to analyse data, generate insights, and accelerate the development of solutions — from automating reports to modelling the impact of process changes before implementation.
You will be based at one of our locations and accountable for positively influencing operational efficiency. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you will have the opportunity to share best practices and ideas with our EU network. In this role, you will use data and AI to drive improvements and continue to grow our shipping capabilities.
Basic qualifications
- Speak, write, and read fluently in English at C1 level or above
- Currently in your penultimate or final year and working towards a university degree in business, supply chain, transportation, economics or similar field
- Analytical skills with advanced level in Microsoft Excel (e.g., formulas, pivot tables, macros)
- Relevant fluency of communicating with a wide range of stakeholders, including your peers and leadership
- Eligible to complete a full-time internship lasting between 3 to 6 months.
Preferred qualifications
- Relevant understanding in using AI or digital tools to support analysis, automation, or problem-solving
- Understanding of Lean, Six Sigma, and Kaizen techniques
- Understanding of scripting tool such as Python or SQL would be advantageous
- Proficiency with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Process ImprovementData AnalysisAutomationAI ToolsData Analytics
Questions you could be asked
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where automation was part of your work. What did you do?
- What's a project where you used AI Tools hands-on?
- Walk me through how you've used Data Analytics in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Process Improvement, Data Analysis, Automation, AI Tools, and Data Analytics. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.
Want your resume actually rewritten for this job?
The free preview above is everything we have today. A full resume rewrite is not live yet and has no price set. Join the waitlist and we will email you if we open it.
Similar roles
Other roles rated Level 2 at other companies.