Program Manager, EF Planning, External Fulfillment

Amazon is hiring a Program Manager, EF Planning, External Fulfillment in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions program management, logistics planning and capacity management among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Manage network capacity, launch new logistics centers, and analyze warehouse performance as a Program Manager for External Fulfillment.

program-managementlogistics-planningcapacity-managementcost-planningdata-analysis

We are seeking a Program Manager for the External Fulfillment (EF) Planning Team within Amazon Japan's Operations Division.

EF handles order processing and shipping operations at fulfillment centers operated by 3PL (third party logistics) or vendors, rather than at Amazon Fulfillment Centers. These centers primarily handle large items, heavy items, and temperature-controlled products. EF team contributes to the company's growth by expanding this service, offering a wide product selection with remarkably fast delivery speeds, thereby enriching our customers' shopping experience.

This position will be responsible for managing network capacity based on medium demand forecasts and executing the launch of new logistics centers to support business growth.

For this position that will lead the expansion of the EF business, we welcome applications from individuals with diverse industry backgrounds and experiences.
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アマゾンジャパンのオペレーションズ部門のEF（ External Fulfillment）プランニングチームにて、プログラムマネージャーを募集いたします。

EFは、Amazonのお客様が注文された商品の注文処理・配送業務を自社の物流拠点（Amazon Fulfillment Center）ではなく、メーカー/卸売企業や協力会社の運営する物流拠点で行うセンターで、大型品や重量品、温度管理品などを中心に取り扱っています。EFチームは、そのサービスを成長させ、豊富な品揃えと圧倒的な配送スピードを実現し、お客様の購買体験をより豊かにすることで会社の成長に貢献しています。
本ポジションは、その役割を果たすべく、ビジネスの成長をサポートする新規物流センターの立上計画を実行することに責任を持ちます。

EFビジネスの拡大をリードいただける当ポジションでは、様々な業界や経験をお持ちの方からのご応募をお待ちしております。

Key job responsibilities
■Planning and Execution of Mid and long-term Launch Plans for New EF Sites
Manage medium and long term demand forecasts and EF site capacity, while creating and executing launch plans for new EF sites to support business growth. We collaborate cross-functionally with stakeholders both internally and externally, and swiftly execute logistics network changes proposed in response to business environment shifts based on the latest demand forecasts.

■Cost Planning and Control
We create and manage cost plans for executing new EF site launch plans. We collaborate with Finance, Operations, and partner companies to develop and implement necessary action plans.

■Warehouse Performance Data Management and Analysis
To support the creation of medium- to long-term plans and decision-making for their execution, we collect and aggregate appropriate data from operational logistics facilities, and manage both historical and current information. Additionally, we analyze this data and transform it into information that enables accurate decision-making.
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■新規EF拠点の中長期立上計画の実行
中長期的な需要予測とEF拠点のキャパシティを管理し、ビジネスの成長をサポートする新規EF拠点の立上計画を実行します。社内外問わず多くのステークホルダーと部門横断的に協力し、最新の需要予測をベースにビジネス環境の変化から提案された物流ネットワークの変更を、スピード感を持って実行します。

■コスト計画の作成とコントロール
新規EF拠点の立上計画を実行するにあたりコスト計画を作成、管理します。ファイナンス、オペレーションズや協力会社とも連携し、必要なアクションプランを策定、実行を進めます。

■倉庫実績データの管理および分析
中長期計画の作成とその実行判断のサポートの為、稼働中の物流拠点の適切なデータを収集/集計し、過去及び最新情報を管理します。また、そのデータを分析し、正しい意思決定判断ができる情報に加工します。

A day in the life
Flextime Work System
*No core hours required
*Standard hours: 9:00 AM - 6:00 PM
(8 working hours per day, weekends and public holidays off)

フレックスタイム制
※コアタイム無し・9：00～18：00（実働8時間/日、土日祝お休み）

About the team
Amazon is committed to fostering a diverse and inclusive workplace environment. We fully comply with Japan's Equal Employment Opportunity Act and provide equal opportunities for employment consideration regardless of race, national origin, gender, sexual orientation, disability status, age, or any other personal attributes. If you have a disability, please refer to the information below.

Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。

＊オペレーション部門 DEIの取り組み
＊オペレーション職種の紹介
＊事業企画/プランニング職種の紹介
＊フルフィルメントセンター (FC)部門の紹介

Basic qualifications

- 学士号または同等の学歴
- 日本語力：上級レベル以上（N1+)
- ４年以上のプログラム／プロジェクトマネジメント実務経験（スコープ、スケジュール、予算、品質、リスク、クリティカルパス管理を含む）
- 4年以上のMicrosoft Office（特にExcel）および分析ツールの使用経験（ピボットテーブルやVLOOKUPを用いたデータ分析能力を含む）
- Bachelor's degree or equivalent
- Advanced-level Japanese language proficiency (N1+)
- 4+ years of project management (including scope, schedule, budget, quality, risk and critical path management) experience
- 4+ years of using Microsoft Office (particularly Excel and analytical platforms, including but not limited to the ability to analyze data using pivots and V-Lookups experience)

Preferred qualifications

- 物流、オペレーション、サプライチェーン、輸送、または関連分野での業務経験
- ビジネスレベルの英語力（口頭・文書ともに・TOEIC800点目安）
- 定量的データ分析および統計の知識
- 工学（産業工学または機械工学）、オペレーションズリサーチ、または関連分野の学士号
- SQLの知識
- インクルーシブな文化の醸成に積極的に貢献し、多様なグループでの協働を楽しめること
- Experience in program management, logistics, operations, supply chain, transportation, or a related field
- Experience in Business English skills, both verbal and written
- Knowledge of quantitative data analysis and statistics
- Bachelor's degree in Engineering (Industrial or Mechanical), Operations Research, or related fields
- Knowledge of SQL
- Positive attitude towards contributing to an inclusive culture and working in diverse groups

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager, EF Planning, External Fulfillment at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Program Manager, EF Planning, External Fulfillment is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in JP, 13, Tokyo.
The job was posted on October 27, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementLogistics PlanningCapacity ManagementCost PlanningData Analysis

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where logistics planning was part of your work. What did you do?
Tell me about a project where capacity management was part of your work. What did you do?
Tell me about a project where cost planning was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Logistics Planning, Capacity Management, Cost Planning, and Data Analysis. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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