Program Manager II, Amazon NOW Launch

Amazon is hiring a Program Manager II, Amazon NOW Launch in Jeddah, Saudi Arabia. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions program management, cross functional leadership and process improvement among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Manage end-to-end program delivery, define KPIs, and drive cross-functional initiatives for Amazon NOW.

program-managementcross-functional-leadershipprocess-improvementdata-analytics

Are you excited about building programs that make a real difference for customers? Do you thrive when coordinating across teams, solving complex problems, and turning ambiguity into clear action plans? As a Program Manager II at Amazon, you will own and drive programs that directly impact how we deliver for our customers. You will work across functions to align priorities, remove obstacles, and ensure the right outcomes at the right time. This role offers the opportunity to shape program strategy, define success metrics, and collaborate with a broad range of stakeholders — all while growing your skills in a fast-paced, innovative environment.

Key job responsibilities
- Manage end-to-end program delivery for cross-functional initiatives, including defining scope, setting milestones, tracking progress, and proactively mitigating risks to keep efforts on schedule.
- Partner with stakeholders across teams to align on priorities, secure resources, and drive timely decisions that move programs forward.
- Identify and define key performance indicators, build reporting mechanisms, and use data to evaluate program health and recommend improvements.
- Apply process improvement methodologies to streamline workflows, increase team productivity, and enhance the overall customer experience.
- Communicate program status, risks, and outcomes clearly to audiences ranging from team members to senior leadership, ensuring alignment and transparency.

A day in the life
You might start your morning reviewing program dashboards and preparing updates for a stakeholder review. Mid-morning, you join a working session with partner teams to resolve an open dependency and agree on next steps. After lunch, you analyze data to assess whether a recent process change is delivering the expected results, then draft a brief narrative summarizing your findings. Later, you connect with a teammate to share feedback on a project plan they are developing, helping them refine their approach before a leadership review.

About the team
Our team is focused on delivering programs that improve the experience for our customers and the effectiveness of the teams we support. We value collaboration, clear communication, and a willingness to roll up our sleeves to get things done. We are building scalable mechanisms and continuously looking for ways to simplify and improve. If you are motivated by meaningful impact, enjoy working with people across disciplines, and want to grow as a program leader, we would love to hear from you.

Basic qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- PMP

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager II, Amazon NOW Launch at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Program Manager II, Amazon NOW Launch is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in SA, Jeddah.
The job was posted on October 30, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementCross Functional LeadershipProcess ImprovementData Analytics

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where data analytics was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Cross Functional Leadership, Process Improvement, and Data Analytics. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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