Program Manager - Selection Availability Program, RBS Cross-border

Amazon is hiring a Program Manager - Selection Availability Program, RBS Cross-border in Beijing, China. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses, including Retail, third party marketplaces, eCommerce platforms, web services for developers.

Amazon's Cross Border provide customers access to Amazon’s worldwide selection with a localized search and browse experience, convenient local payment options, end-to-end delivery solutions and access to native customer service on the local Amazon marketplace. Cross Border simplifies the cross-border shopping process by clearing customs on the customer’s behalf and by guaranteeing that the customer will not have to pay any additional duties and import fees beyond what is shown at checkout. RBS Cross Border team shares Cross Border’s vision to empower customers to “Stay Local, Shop Global” with an objective to improve Cross Border customer experience and maximize the revenue potential of Cross Border ASINs by fixing cross-listing, Buyability, discoverability and detail page conversion defects at scale.

Key job responsibilities
RBS Cross Border team aims to maximize the revenue potential of Cross Border selections and improve Cross Border customer experience. We improve selections availability by addressing drop-off reasons from source MP to destination MP (Buyability), enhance GS ASINs exposure and ease customer journey in reaching Cross Border ASINs and making buying decisions (Discoverability and Detail Page IDQ). As Program Manager, you will take these responsibilities:

- Own BU level goals and work with various teams to drive continuous improvement towards the goals.
- Dive deep, find root causes and build solutions
- Eliminate defects through engaging with upstream teams for upstream solution update
- Consider scalability in solution building
- Be creative with new initiatives
- Stakeholder engagement

Basic qualifications

- 3+ years of program or project management experience
- Experience in developing SOP to build mechanism for complicated working process
- Experience using data to influence business decisions
- Experience working with cross-functional teams
- Experience interpreting data and making business recommendations
- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels

Preferred qualifications

- Experience in complex problem solving, and working in a tight schedule environment
- Experience in back office operations, escalation management and troubleshooting environments
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager - Selection Availability Program, RBS Cross-border at Amazon rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Program Manager - Selection Availability Program, RBS Cross-border is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 13, Beijing.
The job was posted on November 10, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon