Project Manager, Control Tower Implementation

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

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About the Role

We are looking for an experienced Project Manager to lead the implementation at an assigned site within the Transportation Control Tower program.

The Project Manager will translate the approved implementation methodology into an integrated, executable project plan and coordinate cross-functional workstreams from initial preparation and site validation through design, build, testing, readiness, go-live, hypercare, and transition to business-as-usual (BAU) operations.

This is a hands-on project delivery role focused on planning, coordination, follow-up, and accountability. The Project Manager will manage day-to-day delivery, connect activities across functions, identify risks, facilitate timely decisions, and track the evidence and approvals required for each phase. Functional and technical owners remain accountable for executing their deliverables, with approvals provided by designated approvers.

The Project Manager will report project status, risks, decisions, and readiness to Control Tower Program leadership, working within the governance, methodology, standards, and priorities established by the program.

Key Responsibilities

• Develop and maintain the integrated project plan, including milestones, dependencies, critical path, and delivery schedule.
• Track delivery against approved scope and timelines, identify deviations early, and coordinate recovery actions with accountable workstream owners.
• Manage the project budget, keeping all J&J budget control tools accurate and up to date.
• Maintain accurate, accessible project documentation, action logs, decision records, and governance materials.
• Apply the approved Control Tower methodology, templates, and governance standards, and track phase-gate evidence and approvals.
• Coordinate cross-functional workstreams, clarifying ownership, dependencies, and commitments for timely delivery.
• Lead project governance, including status meetings, risk, assumption, issue, and dependency (RAID) management, decision tracking, reporting, and escalation.
• Coordinate pre-site preparation and track the completion of as-is process maps and to-be proposals for site validation.
• Track design, configuration, testing, training, data, access, operational readiness, and support deliverables with functional and technical owners.
• Coordinate readiness assessments and evidence-based go/no-go preparation, tracking gaps, required approvals, and contingency and rollback plans.
• Coordinate cutover and go-live for the assigned site, maintaining the integrated plan, activity owners, sequencing, dependencies, and communication and escalation channels.
• Coordinate hypercare planning and project-level governance, including support arrangements, meetings, action tracking, and escalation.
• Coordinate project closure and formal BAU handover, documenting implementation outcomes, unresolved items, lessons learned, and recommendations.

Required Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Transportation, Business Administration, Engineering, Information Systems, Project Management, or a related field is required.
• At least 7 years of project management or implementation experience.
• At least 3 years leading complex, cross-functional projects involving business, operations, technology, or logistics.
• Demonstrated experience developing and managing integrated project plans, milestones, dependencies, critical paths, RAID logs, and decision logs.

• Experience coordinating multiple workstreams and functional owners across a matrixed organization in a remote working environment.
• Experience preparing project status reports, readiness assessments, governance materials, and executive-level escalations.
• Strong facilitation, follow-up, organizational, and stakeholder management skills.

• Ability to manage competing priorities and maintain project discipline in a complex environment.
• Ability to identify delivery risks, clarify ownership, and drive actions to closure.
• Professional proficiency in English is a must.

Preferred Qualifications and Experience

• PMP, PRINCE2 Practitioner, or equivalent project management certification.
• Experience in supply chain, transportation, logistics, distribution, or Control Tower projects.

• Change management experience or certification.

• Experience in medical devices, healthcare, pharmaceuticals, or another regulated environment.

• Proficiency with Microsoft Project, Planner, Excel, PowerPoint, SharePoint, Teams, or comparable project management tools.

• Spanish proficiency is an advantage.

Key Characteristics

• Organized and detail-oriented; disciplined in follow-up and action closure.
• Clear communicator; challenges respectfully and maintains accountability.
• Proactive in managing risks and dependencies; sound escalation judgment.
• Effective cross-functional coordinator without direct authority.
• Pragmatic, adaptable, and delivery-focused; structured without unnecessary bureaucracy.
• Demonstrates an understanding of AI concepts and frameworks, including awareness of responsible and ethical AI practices, and has experience generating effective prompts to boost efficiency and productivity.

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