DwellyProperty Manager- Nottingham, UK
Dwelly is hiring a Property Manager- Nottingham, UK. Level rates it ; you can apply on Dwelly.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include CRM, property management and customer service.
- Level classifies it as a mid-level role.
- Level lists 29 other open roles at Dwelly.
AI in this role
Manage a residential property portfolio using the company's CRM and operational workflows, interacting with tenants and contractors.
About Dwelly
Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK’s ten largest lettings operators. The company has raised $263 million.
We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations.
Position Summary
We are seeking a proactive and highly organized Property Manager to lead the daily operations of a dedicated residential portfolio. As a key point of contact between tenants, contractors, and owners, you will ensure every home is maintained to the highest standard.
Working closely with agency teams and managers, you will play an important role in enabling Dwelly’s vision to transform the lettings industry in the UK. This role requires an individual that is comfortable with frequent change, is highly resilient and has a proactive mindset.
Your Day-to-Day
- Serve as the primary point of contact for a specified property portfolio.
- Adopt the Dwelly CRM as the primary platform of facilitating portfolio management.
- Consistently maintain a high level of service across the 4 key areas of Dwelly property management (maintenance, compliance, move-outs, inspections).
- Negotiate with Landlord and Tenant with regards to deposit deductions and referring to TDS, when necessary.
- Resolve landlord, tenant, contractor issues in a timely and professional manner.
- Ensure your portfolio is compliant to UK safety legislation and housing standards.
- Any other duties within your capabilities as requested by Management.
What We're Looking For
Essential:
- 2–3+ years of experience in operations or customer service.
- Excellent communication and customer service skills
- Optional: Strong UK lettings regulations knowledge
- Comfortable with technology adoption
- Comfort with ambiguity and rapid change
- Highly resilient
Would be a plus:
- Tech-enabled environment experience
- Experience with multiple CRMs
Compensation & Benefits:
- Competitive salary based on performance, recognising exceptional contributions to our integration success.
What is it like being a Dwell-er?
Feel free to check out Dwelly Core Principles. That’s about what we believe in, how we operate and make decisions.
What we offer is not a fancy office or a static workplace. Instead, this is solving one of worlds’ most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes.
This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they’ve built and be able to look back and say one day “hell yeah, that was me that did it all”.
- Customer obsession rather than competitive focus
- Passion for invention
- Operational excellence
- Long-term thinking
By applying for this position, you consent to the processing and storage of your personal data for recruitment purposes for up to 365 days, in accordance with our data retention policy and applicable data protection laws.
How we rate this
Property Manager- Nottingham, UK at Dwelly rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where property management was part of your work. What did you do?
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where compliance was part of your work. What did you do?
- Tell me about a project where negotiation was part of your work. What did you do?
- Walk me through how you've used CRM in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Property Management, Customer Service, Compliance, Negotiation, and CRM. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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