Publishing Consultant II

RELX is hiring a Publishing Consultant II in Cairo, Egypt. Level rates it ; you can apply on RELX.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Editorial Manager, Digital Commons and HTML.
Level classifies it as a mid-level role.
Level lists 813 other open roles at RELX.
The role was posted within the past two weeks.

AI in this role

Mid-level publishing consultant managing journal and institutional client accounts with a minor interest in editorial AI tools.

editorial-managerdigital-commonshtmlcssxml

account-managementcustomer-supportacademic-publishingproject-management

About the Role

This mid-level role is for a consultant who has moved past the basics and is ready to manage a fuller portfolio of institutional and journal clients with less day-to-day oversight.
Accounts at this level often include Premier-tier institutions with higher-touch expectations, sometimes including in-person engagement, alongside a steady base of established journal relationships.
You will take on new client onboarding from the ground up when it comes your way, and you will be trusted to resolve most issues, technical or relational, without needing a manager in the loop.
This role also suits someone whose interests lean toward account management, project management, or specialized publishing work, since much of the day-to-day builds those skills.

Responsibilities

Manage a portfolio of institutional and journal clients end to end: onboarding, ongoing support, and renewal conversations.
Lead new client launches independently, including Premier accounts with higher service expectations.
Guide editors and librarians through editorial workflow questions and platform best practices, drawing on solid working knowledge of academic publishing.
Troubleshoot technical issues directly, including HTML/CSS work, before escalating.
Coordinate with Sales and Account Management colleagues on client status and account health, and flag concerns clearly and early.
Support and share knowledge with entry-level colleagues as opportunities arise.

Requirements

Fluent in Arabic and English, comfortable moving between day-to-day client conversations and more formal written communication.
Solid, hands-on experience in academic publishing or a closely related customer-facing field.
Demonstrated ability to manage multiple client accounts independently, with sound judgment about when to escalate versus resolve directly.
Working knowledge of HTML/CSS.
Around 3 to 4 years in a customer-facing role, ideally including exposure to academic publishing, Editorial Manager, or Digital Commons.
Bachelor's degree preferred.

Preferred Qualifications

Familiarity with XML and APIs.
Interest in AI tools and how they are being applied to editorial and research integrity workflows.
Interest in growing toward account management, project management, or a mentorship-oriented path.

About Digital Commons

Digital Commons is Elsevier's hosted repository platform, used by faculty, researchers, and students at hundreds of institutions worldwide to publish and track the impact of their scholarly work. Learn more at elsevier.com/products/digital-commons.

To Apply

Submit a resume and a short cover letter describing your fit for the role.

About Us

Elsevier is an equal opportunity employer. Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, contact accommodations@relx.com, or if based in the US, call 1.855.833.5120. Please read our Candidate Privacy Policy.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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How we rate this

Publishing Consultant II at RELX rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Publishing Consultant II is an open job at RELX.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Cairo.
The job was posted on October 9, 2026.
Seniority: mid.
Applications are handled by RELX. Apply on RELX

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Account ManagementCustomer SupportAcademic PublishingProject ManagementEditorial ManagerDigital CommonsHTMLCss

Questions you could be asked

Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where customer support was part of your work. What did you do?
Tell me about a project where academic publishing was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Walk me through how you've used Editorial Manager in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Account Management, Customer Support, Academic Publishing, Project Management, and Editorial Manager. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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