Quality Engineer E2 - Banking & Digital Originations

As a Test Engineer, you’ll join one of our engineering teams to help build and enhance the regulated banking journeys our customers and members rely on.

This is a hands-on quality engineering role requiring strong UK banking knowledge, including Know Your Customer processes, customer onboarding and the systems and integrations that support them. You’ll combine this domain expertise with modern engineering practices to make sure quality, security, accessibility and regulatory risk are considered throughout delivery.

You’ll work across exploratory, integration, automated, application programming interface, database, accessibility and production testing. Using technologies including Playwright, WebdriverIO, JavaScript, TypeScript, Postman, SQL and MongoDB, you’ll build reliable and reusable testing solutions.

You’ll also have practical experience testing cloud-hosted applications using Amazon Web Services, Amazon Elastic Kubernetes Service and Kubernetes, alongside continuous integration and delivery technologies.

Innovation is important to this role. You’ll identify opportunities to modernise quality engineering, including the practical and responsible use of artificial intelligence to improve testing, automation, test data, defect analysis and engineering productivity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. 

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You’ll take a hands-on role testing complex, regulated banking applications throughout the delivery lifecycle, using your banking and Know Your Customer knowledge to identify areas of greatest risk. You’ll combine exploratory, automated, integration, data, accessibility and security testing to provide confidence that our solutions are ready for customers. You’ll modernise our testing approaches using automation, cloud technologies and artificial intelligence, while providing clear evidence to support risk and release decisions. You’ll also work across teams and suppliers, sharing your expertise and helping other engineers develop.

About you

To be successful in this role, you’ll need the following qualities:

• Regulated banking and Know Your Customer expertise: Strong experience of regulated UK banking applications and end-to-end customer journeys across products such as Current Accounts, Savings, Individual Savings Accounts, Credit Cards, Loans or Mortgages, including customer onboarding, Know Your Customer processes and the systems and integrations that support them
• Quality, automation and Behaviour-Driven Development: Strong hands-on experience across exploratory, integration, regression, database and production testing, alongside developing reusable automation using JavaScript or TypeScript with Playwright or WebdriverIO. You’ll have practical experience of Behaviour-Driven Development, Gherkin and Cucumber, including writing and maintaining executable scenarios within automated test frameworks
• API, database and test-data engineering: Practical hands-on experience testing REST or SOAP services using Postman, which is an essential requirement for this role. You’ll also have experience using SQL, PL/SQL and MongoDB for data validation, investigation and test-data provisioning, with demonstrable practical MongoDB experience
• Security knowledge: Practical understanding of security within customer-facing banking applications, including authentication, authorisation and secure service integrations. You’ll have knowledge of JSON Web Tokens (JWTs), including token validation and expiry, together with an understanding of encryption, secure data handling and the protection of sensitive customer information
• Accessibility engineering: Practical experience of Web Content Accessibility Guidelines Level AA, including automated and manual accessibility testing using technologies such as axe-core, Playwright, JAWS or NVDA, together with experience supporting formal accessibility assessment
• AWS, cloud and continuous delivery engineering: Hands-on experience with applications running in Amazon Web Services and Amazon Elastic Kubernetes Service, with practical knowledge of Kubernetes, Docker, GitHub, Jenkins and continuous integration and delivery pipelines
• Artificial intelligence and innovation: Demonstrable experience using or introducing artificial intelligence to improve quality engineering and testing practices, including areas such as automation, test creation, regression testing, test-data management, defect analysis or engineering productivity. You’ll be able to demonstrate practical improvements in efficiency, quality, reliability or delivery confidence, with an understanding of the controls required within a regulated banking environment
• Test strategy and technical leadership: Experience of risk-based test planning, defect management, test evidence, traceability and release-readiness decisions within complex regulated environments. You’ll also have experience mentoring engineers, coordinating across teams and suppliers, removing blockers and continuously improving testing practices

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us. 

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data, please read our Privacy policy.

If you want to find out more about using AI in our recruitment process, please read more here.

Disability Confident 

We’re not just guided by data, we’re driven by the real experiences of our people. We’re a Disability Confident Level 3 Leader, the highest level. 

That’s why we’re constantly evolving our policies and practices to make sure everyone feels genuinely supported, valued, and empowered to champion inclusion. Whatever your needs, we’re here to support you. If you need any additional support throughout your application journey, email our team at Recruitment Support. 

Apply safely with Nationwide

Recruitment scams can look convincing, so take a moment to check the role is listed on our official careers site and read our guidance on Don’t be conned by a job scam.

Please note that should you be successful in securing this role, the job title on our internal systems will be Engineer – E2.