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Quality Specialist, Amazon Now

Amazon is hiring a Quality Specialist, Amazon Now in Cairo, Egypt. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Microsoft Excel, Microsoft Word and Outlook.
  • Level classifies it as a mid-level role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Ensure food safety, product quality, and regulatory compliance across Amazon Now's Fresh business through audits and supplier management.

microsoft-excelmicrosoft-wordoutlook
food-safetyquality-assurancehaccproot-cause-analysisauditing
The Quality Specialist will be responsible for ensuring high standards of food safety, product quality, freshness, and compliance across Amazon Now’s Fresh business. The role will work closely with vendors and internal stakeholders to monitor quality standards, drive compliance, identify and resolve quality issues, and implement corrective actions. The Quality Specialist will also support quality audits, develop and maintain quality processes and SOPs, monitor key quality metrics, and drive continuous improvement to safeguard product integrity, minimize defects and waste, and deliver a consistent and trusted customer experience.




Key job responsibilities
- Conduct regular inspections and quality checks to ensure compliance with Amazon and applicable food safety and quality standards.
- Support food safety and quality audits, address non-conformities, and drive timely corrective and preventive actions.
- Coordinate with relevant regulatory and internal stakeholders during inspections and maintain accurate compliance documentation.
- Conduct root cause analysis (RCA) for quality issues and customer complaints, ensuring effective corrective and preventive measures are implemented.
- Train internal teams and operational stakeholders on hygiene, food handling, quality standards, and relevant procedures.
- Monitor vendor quality performance and collaborate with suppliers to improve compliance, consistency, and overall quality standards.
- Monitor quality trends and market requirements to ensure products consistently meet applicable safety, quality, and customer expectations.
- Prepare and maintain accurate quality records, reports, and performance trackers using Microsoft Excel and Word.
- Conduct supplier visits, audits, and quality assessments as required.

Basic qualifications

- 3+ years of managing food safety and quality in a large-scale retail or manufacturing environment experience
- Experience demonstrating strong analytical abilities and confidence in the use of data
- Experience communicating with a wide range of stakeholders, including colleagues and leadership, or experience in an operational role
- Knowledge of Microsoft Office including Outlook, Word, and Excel
- Bachelor’s degree in Food Science, Food Safety, Quality Management, or a related field.
- Strong knowledge of food safety principles, quality standards, HACCP, and applicable regulatory requirements.
- Experience conducting quality inspections, audits, and managing non-conformities and corrective actions.

Preferred qualifications

- Experience working with vendors or partners
- Experience in working directly with government officials and regulatory bodies
- Experience with ISO 22000 or other recognized food safety and quality management systems.
- Experience in e-commerce, retail, grocery, or fast-paced food operations.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Quality Specialist, Amazon Now at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Food SafetyQuality AssuranceHaccpRoot Cause AnalysisAuditingMicrosoft ExcelMicrosoft WordOutlook

Questions you could be asked

  1. Tell me about a project where food safety was part of your work. What did you do?
  2. Tell me about a project where quality assurance was part of your work. What did you do?
  3. Tell me about a project where haccp was part of your work. What did you do?
  4. Tell me about a project where root cause analysis was part of your work. What did you do?
  5. Tell me about a project where auditing was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Food Safety, Quality Assurance, Haccp, Root Cause Analysis, and Auditing. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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