Receptionist

ADIB is hiring a Receptionist. Level rates it ; you can apply on ADIB.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Telephone, Email and customer service.
Level classifies it as a mid-level role.
Level lists 116 other open roles at ADIB.

AI in this role

Handle front desk inquiries, greet visitors, manage communications, and maintain visitor records.

telephoneemail

customer-servicerecord-keepingcommunicationscheduling

Role: Receptionist

Location: Al Ain, UAE

Role purpose:

Interact with customers/clients to provide and process information in response to inquiries, concerns and requests about products and services.
Attend to visitors and assist with their purpose of visit.
This position is for UAE Nationals only.

Key accountabilities of the role:

These are the main responsibilities of this role

Responsibilities:

Serve visitors by greeting, welcoming, and directing them appropriately; notifies personnel of visitor/appointment arrival; maintains security and tele communications system
Welcomes visitors by greeting them in person or on the telephone, answering or referring to inquiries
Directs visitors by maintaining employee and department directories and the given instructions
Maintains security by following procedures, monitoring logbook and issuing visitor badges.
Maintains safe and clean reception area by complying with procedures, rules and regulations.
Assure the readiness of the reception area for each working day and have all the front desk activities fully operational at the start of the business hours
Maintains continuity among work teams by documenting and communicating actions, irregularities and continuing needs
Contributes to team effort by accomplishing related results as needed
Provide information to callers over the telephone
Respond to emails and correspondence related to their scope of work
Monitors and update visitor’s records
Perform basic bookkeeping and record filling
Perform data entry
To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions promptly.
Confirms appointment and maintain event calendar
Perform other duties as assigned
Build a good rapport with all clients/visitors and resolve any complaints/issues quickly to maintain high quality customer service
Monitors the office recycling facilities and schedule

Results required:

Establish and maintain cooperative working relationships.
Deal with all sections and branches with high cooperation.
To take up more responsibilities and discharge them effectively and efficiently.
Observes company policy and procedures

How we rate this

Receptionist at ADIB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Receptionist is an open job at ADIB.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in United Arab Emirates.
The job was posted on October 16, 2026.
Seniority: mid.
Applications are handled by ADIB. Apply on ADIB

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer ServiceRecord KeepingCommunicationSchedulingTelephoneEmail

Questions you could be asked

Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where record keeping was part of your work. What did you do?
Tell me about a project where communication was part of your work. What did you do?
Tell me about a project where scheduling was part of your work. What did you do?
Walk me through how you've used Telephone in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Customer Service, Record Keeping, Communication, Scheduling, and Telephone. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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