Renewals Analyst
Stripe is hiring a Renewals Analyst in Chicago, United States. Level rates it ; you can apply on Stripe.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions Claude, Cursor and Claude Code among its tools and skills.
- Level classes it as a senior role.
- Stripe has 720 other open roles on Level.
AI in this role
Drive strategic and operational initiatives, performance analytics, and forecasting for the renewals business.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe has a growing focus on our Renewals business and opportunity to drive growth. Our team provides strategic & operational partnership to those specialized sellers, cross-functional product partners, and leadership. Partnership is provided across three pillars:
- Strategy and planning
- Operations
- Analytics and insights
Within the GTM Strategy & Operations organization, our team, the renewals team of our GTM Post Sales Strategy & Operations is focused on driving business changes across business operations, insights, process, and tooling. We facilitate incremental Stripe productivity improvements to help our specialized sellers deliver key revenue results for their remit and drive Stripe Revenue. We are a global team with resources in the Americas, Europe and Asia Pacific.
What you’ll do
Our team is still very nascent, with the majority of our near term focus on building business foundations, which necessarily entails a focus on operational projects (process design, business cadences, systems work). This analyst is a critical person to the foundations and scale of the Renewals business. Their role includes: measuring and providing insights on performance, forecasting, and process improvement.
Responsibilities:
- Set annual and quarterly SOKRs and track performance.
- Build actionable reports and insights for leadership reporting forums.
- Prepare for QBRs and other leadership meetings.
- Examine operational or financial data to uncover trends and guide decision-making.
- System and operational workflow management analysis and investigation.
- Improve business processes through data driven decisions.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of operations experience in a software solutions or technology company.
- 3+ years working with a GTM or Sales organization.
- Strong comfort with LLM and AI tooling (e.g. Cursor, Claude Code or Open AI)
- Data Analytics (Google Sheets/Excel data manipulation, SQL).
- Business and operational SLA reporting.
- Communicate clearly, proactively, and concisely.
- Self-starter and comfortable dealing with ambiguity.
Preferred qualifications:
- Tableau or SFDC report development experience.
- Experience as a User and Report developer
How we rate this
Renewals Analyst at Stripe rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where forecasting was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where business operations was part of your work. What did you do?
- Tell me about a project where reporting was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Data Analysis, Forecasting, Process Improvement, Business Operations, and Reporting. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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