Revenue Assurance Director_FIRA1N

What You Can Expect

As our Revenue Assurance Director, you will play a critical role in shaping the future of ENGIE North America’s Retail Energy billing organization. You will lead the billing strategy, strengthen operational and financial controls, advance automation and transformation initiatives, and ensure our billing capabilities are positioned to meet the evolving needs of the business and our customers. In this senior Operations leadership role, you will influence the broader meter-to-cash strategy and collaborate across Finance, IT, Customer Care, Collections, Sales, and other functions to enhance business performance, reduce operational and revenue risk, and create a scalable, high-performing billing organization. This position is based in Houston, TX, and reports to the Head of Operations.

Key Responsibilities:

• Set the strategic direction for Retail Energy billing, aligning capabilities, processes, technology, and talent with broader business priorities
• Own overall billing performance, including accuracy, timeliness, controls, operational risk, and customer impact
• Establish a strong governance and control framework that provides visibility into billing performance, exceptions, emerging risks, and financial exposure
• Develop KPIs and executive-level insights that enable proactive decision-making and continuous performance improvement.
• Drive transformation of the billing operating model through automation, standardization, technology, and process simplification
• Provide business leadership for billing system enhancements, implementations, testing, operational readiness, and stabilization
• Influence the broader meter-to-cash lifecycle, partnering across organizational boundaries to address upstream root causes and downstream impacts
• Strengthening the connection between billing performance, customer experience, collections, revenue protection, and financial outcomes
• Lead resolution of significant or systemic billing risks and ensure sustainable corrective actions are implemented
• Build organizational capability through strong leadership, talent development, succession planning, and clear accountability

What You’ll Bring

• You hold a bachelor’s degree in business, Finance, Accounting, Economics, Information Systems, Engineering, or related field
• You have progressive leadership experience in billing, retail energy operations, revenue operations, financial operations, or related discipline
• You have Professional and concise Experience with the VertexOne system is advantageous
• You have demonstrated success leading complex operational teams and driving large-scale transformation and process improvement initiatives
• You have experience within the retail electricity and/or natural gas industry
• You are knowledgeable in operational controls, financial processes, data, technology, and performance management.
• You are a strategic and analytical leader with exceptional problem-solving, executive communication, and cross-functional leadership skills

Additional Details

• This role is eligible for our hybrid in-office work policy
• Must be available to travel up to 10% domestically / internationally and with the need for some overnight trips
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $135,000 – $206,885 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure!

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.  We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.