Sales Effectiveness Specialist I

About the Role

As a Sales Effectiveness Specialist, you’ll help drive revenue performance through sales enablement, training, process optimisation, performance analytics and CRM effectiveness. You’ll equip sales teams with the skills, tools and insights to improve productivity, conversion rates and customer experience.

Working as a strategic partner across Sales, Marketing, Product, Finance, HR and Operations, you’ll strengthen commercial alignment and support sustainable revenue growth.

About our Team

LexisNexis Legal & Professional serves customers in more than 150 countries and has 11,800 employees worldwide. It’s part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. We’ve long been a leader in bringing AI and advanced technologies to the legal market, and our teams develop and validate solutions in line with RELX Responsible AI Principles.

Responsibilities

• Build sales capability: Develop enablement strategies aligned with business goals; identify capability gaps; design onboarding, learning pathways and development programmes; and standardise sales methodologies and workflows.
• Train and coach: Deliver training in consultative selling, negotiation, objection handling, product knowledge and CRM tools. Facilitate workshops, simulations, role-plays and individual coaching, and help sales managers strengthen their coaching and performance management.
• Improve sales processes: Identify bottlenecks and implement improvements to efficiency and conversion. Strengthen pipeline management, forecasting, territory planning and sales execution, while promoting continuous improvement.
• Use performance insights: Monitor win rates, sales cycles, conversion, quota attainment and pipeline health. Develop actionable dashboards and reports, and measure training effectiveness, productivity improvements and enablement returns.
• Improve CRM and sales technology: Support CRM adoption, data quality, reporting accuracy and system effectiveness. Optimise tools, automate workflows and deliver technology training.
• Partner across teams: Align commercial priorities and customer insights, sales messaging, marketing campaigns and go-to-market strategies. Support sales leaders in addressing performance gaps and improving execution.

Requirements

• A bachelor’s degree in Business, Marketing, Finance or a related field.
• At least five years’ experience in Sales Enablement, Sales Operations, Learning & Development or a similar role.
• Experience designing and delivering effective sales training programmes.
• Advanced CRM proficiency; Salesforce experience is preferred.
• Strong analytical, reporting and dashboard-development skills.
• Project management, stakeholder engagement and change management capabilities.
• Excellent communication, facilitation and coaching skills.

About the Business

LexisNexis Legal & Professional provides legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making, achieve better outcomes and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

Work in a way that works for You

We promote a healthy work/life balance and offer wellbeing initiatives, shared parental leave, study assistance and sabbaticals to help you meet your immediate responsibilities and long-term goals.

Working for You

We know your well-being and happiness are key to a long and successful career. Benefits include medical aid, a retirement plan inclusive of risk benefits (disability, critical illness, life cover and funeral cover), and modern family benefits, including adoption and surrogacy. Study leave is also offered.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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