This role is closed. Emirates NBD is no longer accepting applications for it.
Open roles like this one
See all open roles at Emirates NBD
Get new sales jobs like this
Free. Unsubscribe in one click.
Sales Officer
AI in this role
Drive outbound sales and promote bank products to prospective and existing customers via contact center interactions.
About the Role
The Sales Officer is responsible for meeting individual sales target through proactive outbound customer interactions within the contact center. The role focuses on promoting and cross selling the bank’s products and services to achieve assigned sales targets while delivering superior customer experience. The Sales Officer ensures all activities are conducted in compliance with regulatory requirements, internal policies, and quality standards while building long term customer relationship.
What You'll Do
• Conduct outbound calls to prospective and existing customers to promote the bank’s products (credit card, personal loans, accounts, Takaful, etc.).
• Achieve or exceed monthly and quarterly sales targets for assigned products.
• Maintain high levels of call productivity, lead conversion, and pipeline management.
• Guide customers throughout the application process, ensuring a smooth and positive experience.
• Participate in sales training, huddles, and coaching sessions to enhance performance.
• Accurately record customer information, sales details, call outcomes in CRM.
• Coordinate with the fulfillment and processing teams to ensure timely and accurate case completion.
• Liaise with customer post application completion, if required to complete the customer journey.
• Ensure compliance with all bank policies, scripts, and quality assurance standards during every interaction.
What You'll Need
Bachelor's degree or any diploma
Excellent English communication skills (written and verbal).
Available to join immediately.
Strong problem-solving and interpersonal skills.
A proactive and customer-centric approach.
Bonus Points
Proven experience in outbound sales, tele sales which involves customer interaction.
Basic understanding of banking products (loans, credit cards, accounts, insurance.)
How we rate this
Sales Officer at Emirates NBD rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Questions you could be asked
- Tell me about a project where outbound sales was part of your work. What did you do?
- Tell me about a project where telesales was part of your work. What did you do?
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where banking products was part of your work. What did you do?
- Walk me through how you've used CRM in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Outbound Sales, Telesales, Customer Service, Banking Products, and CRM. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Get your CV reviewed before you apply
Send your CV and the role you want next. Your review arrives by email within 3 days.
Get new sales jobs by email
One email a week, each job rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step