Sales Operations Analyst II, Amazon Shipping

Amazon is hiring a Sales Operations Analyst II, Amazon Shipping in San Jose, United States. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Salesforce, sales operations and data analysis.
Level classifies it as a mid-level role.
Level lists 21,000+ other open roles at Amazon.

AI in this role

Support Amazon Shipping's commercial organization through pipeline analytics, CRM data management, and operational process improvement.

salesforce

sales-operationsdata-analysiscrm-maintenancereporting

Amazon Shipping is building a logistics network for external shippers, providing fast, reliable, and cost-effective delivery services that leverage Amazon’s scale and operational expertise. We are rapidly expanding across the United States and Europe, serving businesses ranging from emerging e-commerce brands to large enterprise retailers.

Sales Operations plays a critical role in enabling this growth by turning commercial priorities into scalable mechanisms, actionable insights, and measurable outcomes. Amazon Shipping is seeking a highly analytical and detail-oriented Sales Operations Analyst II to support our growing Commercial organization.

In this role, you will partner with Sales, Revenue Operations, Finance, Product, and other teams to improve pipeline visibility, maintain CRM data quality, develop reporting and analytics, and support core sales operating rhythms. You will analyze sales performance, pipeline health, seller productivity, account coverage, and conversion while identifying opportunities to simplify processes and build scalable mechanisms that help our sales organization operate more effectively.

Key job responsibilities
- Develop and maintain analytical mechanisms that provide visibility into pipeline health, sales performance, conversion, productivity, and key business metrics.
- Analyze large datasets to identify trends, gaps, anomalies, and opportunities, translating findings into actionable recommendations for Sales and Revenue Operations leadership.
- Support pipeline governance mechanisms, including opportunity hygiene, aging, activity, stage progression, close-date accuracy, and other indicators of pipeline quality.
- Maintain and improve Salesforce data quality through recurring audits, exception reporting, data validation, and partnership with sales teams to resolve defects.
- Support account and territory management processes, including account assignment, ownership changes, segmentation, coverage analysis, and book-of-business governance.
- Build recurring and ad hoc analyses to support weekly, monthly, and quarterly business reviews and sales leadership decision-making.
- Partner with Sales Operations leaders and sales leaders to define metrics, establish targets, and develop mechanisms to track progress against business objectives.
- Identify manual or inefficient processes and develop scalable solutions through automation, improved reporting, and process simplification.
- Partner with technical and business teams to translate operational requirements into enhancements for Salesforce, BI tools, and other sales technology.

Basic qualifications

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field
- Bachelor's degree or equivalent
- Experience with Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
- Experience working in a sales organization and with sales data, processes, policies, etc.
- Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills
- Speak, write, and read fluently in English

Preferred qualifications

- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Sales Operations Analyst II, Amazon Shipping at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sales Operations Analyst II, Amazon Shipping is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CR, San Jose.
The job was posted on October 13, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Sales OperationsData AnalysisCRM MaintenanceReportingSalesforce

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Machine learning Google Cloud

Pay

Typical sales job: $142k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where sales operations was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where crm maintenance was part of your work. What did you do?
Tell me about a project where reporting was part of your work. What did you do?
Walk me through how you've used Salesforce in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Sales Operations, Data Analysis, CRM Maintenance, Reporting, and Salesforce. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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