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Amazon

Sales Ops Program Manager, NSR Leads & Sales Operations

Amazon is hiring a Sales Ops Program Manager, NSR Leads & Sales Operations in São Paulo, Brazil. Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Excel, SQL and program management.
  • Level classifies it as a mid-level role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Sales Operations Program Manager driving automation, lead prioritization, and reporting platforms for Amazon's new seller recruitment.

excelsql
program-managementsales-operationsa-b-testingcross-functional-leadershipprocess-improvement
Do you want to build the tools and mechanisms that reshape how Amazon recruits and grows new sellers in Brazil? The BR New Seller Recruitment (NSR) Sales Operations team turns manual, time-consuming Sales routines into scalable products, automations, and data mechanisms. As Sales Ops Program Manager, you will own the delivery of high-impact programs across our portfolio-driven lead prioritization, and WBR/MBR reporting platforms — coordinating engineers, analysts, and Sales leadership from idea to launch. You will work backwards from Account Managers' needs, run A/B tests to prove impact, and turn results into decisions that move the business.

Key job responsibilities
- Own end-to-end delivery of small-to-medium cross-functional programs across the NSR product and automation portfolio, from requirements through launch and stabilization.
- Work backwards from Account Managers, Sales leadership, and internal stakeholders to define scope, success metrics, milestones, and roadmaps.
- Coordinate automation engineers, business analysts, and partner teams (BI, Registration, Marketing, Leads), driving alignment and removing blockers.
- Design and run A/B tests and data mechanisms to measure impact (e.g., pipeline-to-launch conversion, cycle-time reduction) and translate results into go/no-go and expansion decisions.
- Establish reporting, risk management, and delivery best practices; communicate status and trade-offs clearly to stakeholders up to senior leadership.

About the team
We are the BR New Seller Recruitment (NSR) Sales Operations team. Our mission is to make Sales teams faster and smarter by replacing manual routines with products, automations, and data mechanisms. We are a builder-minded group who ship fast, test with real users, and measure impact obsessively. We work closely with Sales leadership, BI, Marketing, and Registration to turn ideas into tools that move the business for 3P sellers in Brazil.

Basic qualifications

- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics

Preferred qualifications

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Experience in driving end to end delivery, and communicating results to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Sales Ops Program Manager, NSR Leads & Sales Operations at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementSales OperationsA B TestingCross Functional LeadershipProcess ImprovementExcelSQL

Also common in sales jobs at this level

Pay

Typical sales job
$138k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where sales operations was part of your work. What did you do?
  3. Tell me about a project where a b testing was part of your work. What did you do?
  4. Tell me about a project where cross functional leadership was part of your work. What did you do?
  5. Tell me about a project where process improvement was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Sales Operations, A B Testing, Cross Functional Leadership, and Process Improvement. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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