Sales Representative - CRM

Novartis is hiring a Sales Representative - CRM. Level rates it ; you can apply on Novartis.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
Level classifies it as a senior role.
Level lists 840 other open roles at Novartis.
The role was posted in the last few days.

AI in this role

Job Description Summary

Are you passionate about building trusted relationships with healthcare professionals and helping improve outcomes for patients? Join Novartis as a Sales Representative and take ownership of customer engagement and sales performance within your territory. You will combine scientific dialogue, data-driven planning, and personalised omnichannel engagement to deliver sustainable growth—always with integrity and in line with industry standards.

#LI-On-site

Job Description

Major accountabilities:

Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning.
Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence.
Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.
Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities.
Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience.
Support local events, promotional activities, and product launches where required.
Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.

Requirements:

Minimum 5 years sales experience with a record of delivering results.
Experience engaging with Cardiologist
Cardiovascular experience is preferred.
Strong customer engagement, communication, territory planning, and relationship-building skills.
Confidence using digital engagement platforms and CRM tools.

Skills Desired

Account Management, Commercial Excellence, Communication, Compliance (Inactive), Conflict Management, Cross-Functional Work, Customer Insights, Ethics, Healthcare Industry, Influencing Skills, Negotiation, Sales, Technical Skills (Inactive)

How we rate this

Sales Representative - CRM at Novartis rates 38 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.