Sales Representative - CRM

Novartis is hiring a Sales Representative - CRM. Level rates it ; you can apply on Novartis.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
Level classes it as a junior role.
Novartis has 859 other open roles on Level.
Posted in the last few days.

AI in this role

Job Description Summary

Sales Representative, CRM
Location : Penang

#LI-Hybrid

As a Sales Representative at Novartis, you will be a key driver of customer engagement and sales performance. Acting as the face of our customer experience approach, you will build trusted relationships with healthcare professionals, deliver meaningful value to customers and patients, and help drive sustainable growth in a compliant and ethical manner.

This role is ideal for a commercially driven professional who is passionate about creating customer-centric experiences, using insights to shape engagement strategies, and collaborating across teams to address unmet needs in healthcare.

Job Description

Major accountabilities:

Drive competitive sales growth by developing and executing effective territory, account, and customer engagement plans.
Personalize customer engagement journeys for target healthcare professionals by leveraging customer preferences, available content, data insights, and multiple engagement channels.
Build long-term, trusted partnerships with healthcare professionals to strengthen collaboration and support improved outcomes for customers and patients.
Deliver memorable, customer-centric experiences by listening to customer needs and understanding the healthcare environment in which they operate.
Use available data sources to dynamically prioritize, refine, and adapt customer interaction plans.
Share customer insights with internal stakeholders to support the development of relevant product, indication, campaign, and engagement content.
Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs

Requirements:

University degree in Life Sciences, Pharmacy or Science related
Minimum 1 year of experience in the pharmaceutical or healthcare industry.
Strong sales and customer engagement capabilities
Ability to communicate scientific and clinical information effectively to healthcare professionals
Strong planning, prioritization, and territory management skills
Commitment to compliance, integrity, and delivering high-quality execution

Skills Desired

Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics

How we rate this

Sales Representative - CRM at Novartis rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.