Sales Solution Specialist

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

We are seeking a Solutions Specialist or Senior Solutions Specialist to run the pre-sales processes and tools that make Roblox's sales teams faster. Sitting between Sales and Operations, you will turn brand objectives and agency RFPs into media plans, pitch decks, and commercial proposals through standardized, self-serve tools instead of building each one by hand.

You Will:

RFP Response & Media Planning:

• Run RFP intake and build media plans across Roblox's ad formats (Video, Content, Homepage, Custom) using the standard tools and templates.
• Maintain the library of approved answers for standard RFP questionnaires.
• Senior Specialist: Own the RFP workflow and identify where more of it can be automated.

Inventory & Feasibility Analysis:

• Handle inventory and feasibility requests through the standard intake and run the automated checks, so teams can see available impressions by market, format, and flight.
• Partner with Yield and Ad Operations, who keep the supply estimates and final availability decisions.
• Track premium inventory holds and apply rate card and CPM guidance for custom pricing.

Strategic Pitch Support:

• Generate first-draft pitch decks from the request form (account, vertical, objective, audience) in the approved template.
• Check account research, platform benchmarks, audience insights, case studies, and the media plan before they go to the Sales Lead.
• Senior Specialist: Co-author narrative-driven pitch decks with Sales Leads.

Pre-Sales Solution Design:

• Check proposed concepts against Roblox policy, developer guidelines, and technical capabilities, and escalate open questions to the Sales Solutions Lead or product partners.
• Senior Specialist: Serve as the subject matter expert on these checks for the sales teams.

Post-Sale Hand-Off:

• Package signed contract details, campaign objectives, and client specs for hand-off to the Account Management team.
• Generate the campaign setup checklist (tags, URLs, creative specs, policy approvals, holds, brand lift), deliver it based on launch dates, and track completion and open items.

Process Improvement & Enablement:

• Document how each repeatable process runs today and measure the time it takes.
• Pilot improvements and new tools with one team and report results against the baseline.
• Support roll-out across teams through training, documentation, and feedback.
• Senior Specialist: Mentor Specialists and help set the standard for how processes are documented and measured.

You Have:

• 2-4 years or 6-8 years of experience in ad operations, sales operations, media planning, or sales strategy.
• Experience building media plans and flighting schedules, with a strong understanding of digital advertising formats, KPIs, and media math.
• Experience supporting pre-sales work such as RFP responses, proposals, or pitch decks.
• Excellent organizational skills and attention to detail, with the ability to manage many concurrent requests against SLAs.
• Comfort with spreadsheets and self-serve or automation tools. Basic SQL is a plus.
• Strong communication skills; able to work with Sales, Yield, Ad Operations, Account Management, and product partners.
• Has owned a process or workstream end to end and has mentored other team members.

You May Also Have:

• Bachelor's degree in a related field (e.g., Marketing, Business, Data Analytics).
• Experience in the media or advertising industry.

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.