Salesforce - Associate to Senior Associate - Core Business Analyst (Talent Pool)

AI in this role

Line of Service

Advisory

Industry/Sector

Specialism

Salesforce

Management Level

Associate

Job Description & Summary

PwC Indonesia is an inclusive and equal-opportunity employer that does not discriminate based on physical disabilities, sex, race, religion, or age. Your application will be treated fairly and assessed solely based on job requirements and competencies.

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Join our dynamic team and kickstart your career in the world of Salesforce!! We are looking for enthusiastic fresh graduates with a passion for technology and a keen interest in Salesforce.

We are seeking a motivated and detail-oriented Functional Business Analyst with a focus on Salesforce. The successful candidate will work closely with stakeholders to analyze business processes, gather requirements, and assist in the implementation and optimization of Salesforce solutions to meet business needs.

Responsibilities

Collaborate with business stakeholders to understand their requirements and translate them into functional specifications for Salesforce solutions.

Assist in the design and implementation of Salesforce configurations, customizations, and integrations.

Support the development and execution of test plans to ensure the quality and functionality of Salesforce solutions.

Provide end-user training and support to ensure successful adoption and utilization of Salesforce.

Participate in project meetings, document meeting notes, and track project progress.

Conduct data analysis and generate reports to support business decision-making.

Continuously seek opportunities to improve Salesforce processes and workflows.

Qualifications:

Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field.

Fresh graduate: Up to 12 months of experience in a business analysis role or relevant internship experience.
Experience hire: 2 - 6 years of experience in business analysis role or relevant experience related with Salesforce

Basic understanding of Salesforce platform and its functionalities is a plus.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work collaboratively in a team environment.

Strong organizational skills and attention to detail.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Added values, if have:

Salesforce certifications (such as Salesforce Administrator) are a plus.
Familiarity with Agile methodologies and project management tools (e.g., JIRA, Trello).

Why Join Us?

Opportunity to work on cutting-edge Salesforce

Hands-on experience with cloud computing technologies.

Mentorship and training from experienced professionals.

Dynamic and supportive work environment.

Career growth and development opportunities.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Salesforce, Salesforce CRM Analytics, Salesforce Database, Salesforce Platform

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 40%

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

How we score this

Salesforce - Associate to Senior Associate - Core Business Analyst (Talent Pool) at PwC scores 36 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.