Seller Ops Specialist

Amazon is hiring a Seller Ops Specialist. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions supply chain, logistics and operations among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Seller Ops Specialist needed to handle logistics operations, resolve exceptions, and support process improvements using general AI tools.

supply-chainlogisticsoperationsprocess-improvement

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world.
Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program manager and carrier specialists actively participating in Amazon's international expansion goals. We are seeking some highly motivated individuals who are interested in providing best-in-class logistics service to customers.

Key job responsibilities
1. Handling assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA.
2. Collaborating with origin and destination teams to solve issues/requests to secure selling partners' experience.
3. Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks.
4. Connect with customer with excellent communication skill and identify customers’ needs through daily contact for service development.
5. Working on standardization and Kaizen among internal function partners to improve operation efficiency and service quality.
6. Act as the team process expert to co-work with stakeholders on process improvement and UAT Test for new features.
7. Taking additional duties assigned by leadership as business related services and operation scope continue to expand.
8. Support new initiatives and new program to drive operational excellence in terms of speed and cost, service quality.

Basic qualifications

- Bachelor's degree or equivalent
- 3-5 years of supply chain operations experience
- Experience in international logistics, cross-border transportation and supply chain
- Experience in oral and written communication in English
- Strong ownership mindset and bias for action

Preferred qualifications

- 1+ years of project management and implementation experience
- Knowledge of general AI tools
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Experience using data and metrics to drive improvements

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Seller Ops Specialist at Amazon rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Seller Ops Specialist is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 51, Chengdu.
The job was posted on October 23, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Supply ChainLogisticsOperationsProcess Improvement

Questions you could be asked

Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Supply Chain, Logistics, Operations, and Process Improvement. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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