Senior Air Planning Associate

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

You'll have the opportunity to:

On the export side:

• Manage the capacity of Flexport charter flights and Block Space Agreements in the region you oversee, ensuring we fulfill them
• Decide on the best consolidation of shipments to optimize margins and deliver a build plan to the warehouse team
• Contribute to build Flexport air export planning processes & tools
• Manage excess / shortage versus our allocated capacity with the airline: procure extra capacity, ask partners to contribute, etc.
• Plan the freight build up to maximize consolidation benefits & Flexport margin for our allocations
• Communicate loading plan to warehouse operations team
• Communicate consolidation to other regional planning teams
• Coordinate with operations team for smooth cargo handling
• Manage airline billing, partner billing (terminal operations and warehouse operations), and co-loader billing to ensure accurate, timely settlement

• Own AP/AR processes related to freight billing, reconciling discrepancies between invoiced and actual charges

Vendor & Contract Administration

• Manage contract renewals with airlines, co-loaders, and other third-party vendors
• Lead new vendor onboarding, ensuring compliance and documentation requirements are met
• Coordinate third-party vendor payments

Cross-functional Coordination

• Communicate billing and inventory discrepancies to relevant regional planning and operations teams
• Monitor incoming data from other regions/departments and coordinate actions across squads to ensure accurate and on-time billing cycles

You'll bring:

• 5+ years of relevant work experience
• Full fluency in English, Mandarin (and Cantonese a plus)
• An internal track record of success in an operational or planning role;
• Very structured and with high level of energy;
• Strong analytical background and full mastery of analytical tools (Excel, etc.);
• Strategic vision and ground floor execution;
• Excellent communication, interpersonal, and organizational skills;
• Next-level attention to detail;
• A mastery of email communication. You keep the inbox at zero;
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it;
• Previous experience in Forwarder or Airline Space Control / Revenue Management / Export or Import Planning a plus.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry

Why join Flexport?

Investing your time with Flexport means keeping pace with a rapidly growing business, learning new skills, and seeking opportunities to think from end to end. We appreciate your contributions to making Flexport an amazing place to work and we encourage upwards or lateral movement and transfers that align with current business needs and help Flexport deliver on its mission and unlock the potential in our team members. Apply Now!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Making Global Trade Easier for Everyone

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

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Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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