MastercardSenior Analyst, Meeting & Travel Services
Mastercard is hiring a Senior Analyst, Meeting & Travel Services in Shanghai, China. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions Predictx, Trip Com and travel management among its tools and skills.
- Level classes it as a senior role.
- Mastercard has 1,000+ other open roles on Level.
AI in this role
Lead the implementation and ongoing management of the corporate travel program and TMC partnership in China.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Meeting & Travel ServicesJob Description Corporate Travel Manager ChinaWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Travel & Meeting Services team is seeking a Corporate Travel Manager to lead the implementation and ongoing management of our Travel Management Company (TMC) program in China. This role will be responsible for driving a seamless traveler experience, managing key supplier relationships, supporting change management efforts, and ensuring successful adoption of the travel program. The ideal candidate is highly motivated, customer-focused, and skilled at navigating complex environments while partnering across business, procurement, technology, and supplier teams to deliver innovative and effective travel solutions.
Role
• Own and manage Mastercard’s corporate travel program in China, including air, hotel, ground transportation, and rail.
• Enforce travel policy and procedures
• Manage relationship with travel management company (Trip.com), airlines, hotels, and other suppliers
• Negotiate contracts and preferred supplier agreements to maximize savings and value
• Monitor travel spend, analyze data, and report on trends, savings, and compliance
• Integrate reporting into the overall travel data (PredictX)
• Ensure duty of care and traveler safety, including risk management and emergency response protocols
• Partner with business teams to align travel strategy with business goals
• Support executives on any travel updates or high-touch service as needed
• Stay current and communicate industry trends, technology, and best practices
• Manage all customer service issues.
All About You
The ideal candidate for this position should:
• Advanced experience managing corporate travel programs
• Strong knowledge of travel management systems, booking tools, and expense platforms
• Proven experience negotiating supplier contracts and managing budgets
• Excellent analytical, organizational, and problem-solving skills
• Strong communication and stakeholder management abilities
• Ability to manage multiple priorities in a fast-paced environment
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Senior Analyst, Meeting & Travel Services at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where travel management was part of your work. What did you do?
- Tell me about a project where vendor management was part of your work. What did you do?
- Tell me about a project where negotiation was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where change management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Travel Management, Vendor Management, Negotiation, Data Analysis, and Change Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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