Senior Analytics Engineer, AI & DX Analytics

Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.

Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Join us.

The Role

The AI & DX (Developer Experience) Analytics team exists to measure and improve Block's developer experience and investment in AI. We turn raw engineering signals (agent session data, pull request and CI activity, and AI spend) into reporting and analysis that shape leadership's AI investment decisions, and drive improvement in AI ROI and developer experience. Your work will be the trusted source of truth that engineers and executives use to decide where AI investment is working and where to redirect it.

We're hiring a Senior Analytics Engineer to own parts of that pipeline end to end. This is a broad, high-visibility role with a lot of white space: you will instrument new telemetry at the source and build production pipelines that turn it into governed data, then turn that governed data into executive-facing reporting and the analysis that surfaces concrete opportunities to improve AI ROI and developer experience. You'll also help pioneer one of the most consequential open problems in the industry right now: measuring the productivity impact of an increasingly AI- and agent-augmented engineering workforce, where there is no textbook answer and real room to set the standard. You'll define new metrics and craft the visual narrative — the charts, dashboards, and presentation materials — that make them land with an executive audience. AI-first workflows are central to how this team operates and critical to succeeding in this role: using AI coding agents is a default part of how you build and maintain pipelines and dashboards. You'll excel in this role if you're as comfortable defining and visualizing a brand new executive-facing metric from a messy signal as you are debugging why a pipeline silently stalled overnight.

You Will

Instrumentation & Telemetry:

• Instrument and extend the raw telemetry captured about AI usage, code changes, CI/CD activity, and spend — building new data capture, not only transforming what already exists. This is core to the role, as evolving AI tools and increased AI adoption constantly creates new signals that need to be captured.
• Partner with data engineers on production ETL pipelines that land that telemetry into governed tables, with the freshness monitoring, backfills, and alerting that keep it trustworthy, rather than a one-off script.
• Define new metrics out of ambiguous or evolving signals, and earn stakeholder trust in a new number by validating and reconciling it until it holds up.

Dashboards & analysis:

• Build and ship the executive-facing dashboards and visualizations that turn governed metrics into decision-ready reporting — with the polish and precision a room of executives will scrutinize.
• Run the analysis that a new chart or metric needs and anticipate questions that an executive audience will ask, then bring senior stakeholders a recommendation, not just a number, and defend the methodology behind both.
• Translate complex, technical findings into a clear narrative: the headline chart and the one sentence that makes an executive act on it.

Across both:

• Use AI coding agents as a default part of how you write, test, and maintain data pipelines, dashboards, and analyses.
• Partner across data engineering, applied AI, and data science teams to keep telemetry connected end to end — the raw signal you capture directly feeds the session classifiers, not just the dashboards you build.
• Turn what the data shows into action: flag where AI spend isn't paying off or where developer friction is most costly, and push the tooling, process, or investment changes that address it.
• Push the industry-frontier work of quantifying AI and agent productivity impact — there's no established playbook, and this team sets one.

Qualifications

You are: 

• Self-sufficient across the full analytics loop: instrumentation, pipeline building, metric definition, and dashboards — not someone who hands off past the query.
• At home in messy, evolving telemetry, with the judgment to know when a new number is right and when it needs a second look before an executive sees it.
• A strong product thinker: you get at what a stakeholder actually needs from a metric or chart, not just what they asked for.
• Comfortable with ambiguity on a genuinely unsolved problem — measuring AI/agent productivity impact — and motivated to go set the standard rather than wait for one.
• An exceptional communicator, able to defend a metric's methodology and a chart's framing directly to senior stakeholders.
• Thoughtful about using AI coding agents in your own craft: fast to build with them, and rigorous about evaluating what they produce rather than taking it on faith.

You have:

• 8+ years in analytics engineering, data engineering, or business intelligence, owning production data pipelines and insights end to end.
• Strong SQL and Python, with hands-on experience building and operating data pipelines against a cloud data warehouse such as Snowflake.
• Experience partnering with engineering teams to instrument new event or telemetry data, not only transforming what's already captured.
• Experience building dashboards or internal tools that non-technical stakeholders rely on to make decisions.
• Comfort with git, CI/CD systems, and debugging production pipeline failures such as retries and backfills.

Even better:

• Experience with a metrics-governance or semantic-layer system, such as a metrics store, dbt semantic layer, or LookML.

Technologies we use and teach:

• SQL (Snowflake), Python, TypeScript and React, Git, CI/CD pipelines, a governed metrics store, AI coding agents, and LLM-based classification tooling.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Application Guidelines

Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. 

Contact us here with hiring practice or data usage questions.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

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