Senior Associate, Platform Growth and Operations

Lalamove is hiring a Senior Associate, Platform Growth and Operations. Level rates it ; you can apply on Lalamove.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classifies it as a senior role.
Level lists 142 other open roles at Lalamove.

AI in this role

The Platform Growth and Operations team is ultimately helping to drive more holistic solutions in order to maximize the efficiency and balance of the marketplace. We are looking for a Platform Operations Associate who will support our business by combining data insights and local market intelligence to grow the marketplace while ensuring good user experience through optimizing commercial settings and online platform tactics, while also contributing to the product development process and maintaining an on-going dialogue with our city operations teams. You will need to wear many hats, work smart and iterate quickly.

What you will do:

Optimize Supply-Demand Balance: Use driver incentives, user promotions, pricing strategies, and performance reviews to boost transactions, service quality, and user retention while addressing gaps.
Data-Driven Decision Making: Analyze large datasets to create actionable insights, refine performance frameworks, and design experiments (e.g., A/B tests) for market-specific campaigns.
Develop Localized Strategies: Create and implement tailored strategies for driver and user activation/retention, ensuring cost-effective budget allocation for growth and profitability.
Collaborate and Support Initiatives: Partner with cross-functional teams, provide market feedback for product enhancements and support regional/global projects like market expansions and peak season planning.

What you will need:

Over 3 years experience in operations, analytics, or growth roles in a tech start-up/ platform company preferred.
Fresh graduates with relevant internships/projects may apply.
Proficiency in data analysis and translating insights into action.
Project management expertise with ability to juggle stakeholders (market teams and different functional teams).
Good understanding of marketplace dynamics (e.g., pricing elasticity, churn drivers).
Entrepreneurial spirit with a bias for experimentation and rapid iteration.
Strong communicator, fluent in English (written/spoken)

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

How we rate this

Senior Associate, Platform Growth and Operations at Lalamove rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.