Senior Business Operation Manager, WWGS EM Central Ops

Amazon is hiring a Senior Business Operation Manager, WWGS EM Central Ops in Shanghai, China. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions Excel, Salesforce and SQL among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Manage business operations, develop SOPs, and analyze data using SQL and Excel to support account management teams.

excelsalesforcesql

data-analysisproject-managementprocess-improvement

Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in Asia is responsible for recruiting local businesses to sell on Amazon’s 19 overseas marketplaces, and supporting local sellers’ success and growth on the Amazon. Our vision is to be the first choice for all types of Chinese and other Asia businesses to sell globally.

The ideal candidate will have demonstrated project/program management skills and specifically the ability to shape work for themselves and supporting other team mates. The position requires strong communication skills and the ability to build and maintain strong working relationships with stakeholders within the organization. S/he also has a track record of supporting process improvement, building SOP/tools, and turning data into insights.

Roles and Responsibilities:
- Work closely with the Account Management team to manage key business processes
- Leverage data tools such as Excel, SQL, in order to manage daily works and generate actionable insights from analysis
- Interact with multiple stakeholder / business teams to translate ambiguous requirements to execution and structures work flow across the team to effectively prioritize operational support activities
- Develop SOPs, workflows, metrics, reports or other tools to assist Sales teams maximize productivity

Basic qualifications

- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience with SQL
- Bachelor's degree or equivalent
- Experience using Microsoft Excel to manipulate and analyze data

Preferred qualifications

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Business Operation Manager, WWGS EM Central Ops at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Business Operation Manager, WWGS EM Central Ops is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 31, Shanghai.
The job was posted on October 29, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data AnalysisProject ManagementProcess ImprovementExcelSalesforceSQL

Questions you could be asked

Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
What's a project where you used Excel hands-on?
Walk me through how you've used Salesforce in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Data Analysis, Project Management, Process Improvement, Excel, and Salesforce. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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