Senior Client Manager

AI in this role

Fox-IT / NCC Group has the ambition to become the number one global Cyber Security Service company in the world. In Belgium, we see strong demand from organizations that need trusted, locally relevant cyber security expertise combined with the depth of an international specialist. As Senior Client Manager - Business Development Belgium, you will help build and expand our presence in the Belgian market, with a focus on new logo acquisition, developing strategic client relationships, and creating growth across sectors where cyber security, resilience, compliance and digital sovereignty are high on the agenda.

You will work as part of the wider Fox-IT / NCC Group commercial organization, collaborating closely with colleagues across the Netherlands, Belgium and the broader European business to bring the right capabilities to clients.

Key Responsibilities

Lead the identification and pursuit of high-value business opportunities in Belgium, with a focus on organizations where cyber security, resilience, regulatory pressure and trust are business-critical.
Develop and manage relationships with key stakeholders, decision-makers and high-profile clients across the Belgian market, ensuring a deep understanding of their business needs, local context and objectives.
Formulate and execute strategic business development plans to secure large, complex deals with significant revenue potential, leveraging both local market insight and NCC Group’s international capabilities.
Oversee the entire deal lifecycle, from lead generation to closure and delivery, ensuring alignment with business goals, client expectations and handover to the right delivery teams.
Monitor Belgian and European industry trends, economic shifts, procurement dynamics and regulatory changes to anticipate and capitalize on emerging opportunities.
Track and report on sales metrics, business performance and market penetration, making recommendations for continuous improvement.
Act as a cyber security sales specialist, able to understand and discuss the customer’s business and translate cyber security needs into relevant services and solutions.

Skills, Knowledge & Expertise

Proven track record in new business development and account management, ideally within the Belgian market or with comparable enterprise and public-sector clients.
Demonstrable success in selling complex IT and/or cyber security solutions to strategic clients.
Experience building outreach plans and go-to-market strategies for winning new clients, including account mapping, stakeholder engagement and local partner or ecosystem development.
Ability to inform and convince internal and external decision-makers to accept commercial proposals and business cases.
Exceptional negotiation and communication skills, both in listening and articulating thoughts effectively.
Comfortable engaging with clients in a multilingual Belgian context; professional fluency in English is required, with Dutch and/or French strongly preferred.
Ability to deal with ambiguity and keep up with the fast-paced nature of the cyber security landscape.

How we rate this

Senior Client Manager at NCC Group rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.