Senior Director, CEO Communications

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role 

We are looking for a Senior Director, CEO Communications to join our team. This is a hybrid (with Santa Clara, CA preferred) or remote-eligible for candidates located in the Pacific time zone, reporting to the VP, Corporate Communications in the Global Corporate Communications department. Serving as the strategic architect and hands-on driver of Zscaler’s Founder, Chairman, and CEO Jay Chaudhry’s global communications platform, you will translate deep technical vision into high-reach, impactful narratives. In this high-visibility role, you will build an omnichannel CEO comms engine, elevate executive share of voice, and direct strategic positioning across earned media, global keynotes, digital channels, and rapid-response moments.

What you’ll do (Role Expectations)

• Build, operationalize, and lead an omnichannel CEO communications engine spanning earned media, marquee speaking stages, digital channels, and executive presentations
• Define and evolve the CEO’s master narrative and message architecture, translating complex Zero Trust, AI, and cloud innovations into clear business value
• Secure tier-1 business, financial, and tech media placements while expanding executive presence across podcasts, modern broadcast, and digital video
• Architect and ghostwrite high-impact thought leadership content, including op-eds, blogs, keynotes, customer letters, and internal all-hands addresses
• Establish a rapid-response operating rhythm for market scanning, competitive counter-positioning, and high-stakes issue communications

Who You Are (Success Profile)

• You act like an owner. You seamlessly balance high-level strategic C-suite advisory with hands-on execution to build and scale a global executive communications engine.
• You champion simplicity. You excel at translating complex technical architecture into compelling, accessible narratives that resonate with enterprise leaders.
• You operate with urgency. You thrive in fast-paced environments, driving proactive thought leadership and rapid-response counter-positioning with precision.
• You are a high-trust collaborator. You build strong cross-functional partnerships across PR, Legal, IR, Product, and Executive Operations to align strategy and protect market leadership.
• You are resilient and adaptable. You navigate high-stakes moments, media scrutiny, and executive advising with sound judgment, discretion, and composure.

What We’re Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 12–15+ years of progressive experience in executive communications, CEO communications, PR, and narrative development within enterprise tech, cybersecurity, or cloud SaaS
• Proven track record directly counseling and supporting a founder/CEO of a public, multi-billion-dollar enterprise technology company
• Exceptional writing, speechwriting, and ghostwriting skills with a portfolio of published op-eds, executive blogs, keynote scripts, and social content
• Demonstrated track record pitching tier-1 business and financial press, securing flagship event speaking slots, and prepping executives for live TV
• Proven success building executive platforms on LinkedIn and X using short-form video, commentary, and multimedia strategy
• Expected travel 30%

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrate a proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
• Background in journalism, financial or tech reporting, or political/public affairs communications
• Experience steering executive visibility through transformative corporate growth, hyper-growth scaling, or major industry disruptions
• Familiarity with crisis management frameworks, rapid newsroom response workflows, and a player-coach leadership mindset

#LI-SanJose #LI-DS9 #LI-Remote

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.