Senior Director, Tools & Automation, Creator Relations

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Creator Relations helps Roblox’s top creators, from independent developers to professional studios, build bigger and more successful games. You’ll build the engine behind it: the data, tools and roadmap system that let our account managers, game experts and support teams do more, faster, and prove their impact.

You will:

• Run the roadmap system. Gather ideas from account management, Developer Excellence, Services and partner teams, size each by expected impact, and bring the Head of Creator Relations a ranked recommendation. Then drive delivery.
• Build the tools. Lead delivery with dedicated engineering partners, with a focus on AI and automation: account health scores, prioritized work queues, dossiers and recommendations at scale, and early detection of rising games.
• Own measurement. Define the metrics, baselines and attribution that show how Creator Relations moves creator earnings, engagement and retention. Partner closely with data science.
• Turn what works into repeatable playbooks. Take what our best operators learn and get it to the hundreds of developers we don’t work with one-to-one.
• Run the operating rhythm. Planning, goals and business reviews for Creator Relations.
• Build and lead the team, including product and analytics roles.

You have:

• 12+ years across business operations, strategy, product or general management, including leading teams.
• A track record of prioritizing and shipping cross-team roadmaps with engineering.
• Deep comfort with data: setting metrics, building baselines and attributing results.
• Hands-on with AI tools and automation, and a sense of where they create real leverage.
• The ability to work credibly with engineers, data scientists and game experts alike.

Nice to have

• Experience in games, platforms or marketplaces.
• Familiarity with free-to-play economics or the creator economy.

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.