Senior Director, VCA Global Business Performance & Commercialization

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

About VCA

Visa Consulting & Analytics (VCA) is Visa’s payments advisory organization, helping clients improve performance and profitability through expertise in strategy, data analytics, marketing, and operational improvement. The Global Strategy & Enablement team enables VCA’s growth and performance by strengthening business operations, developing global platforms and solutions, advancing go-to-market approaches, and driving collaboration across Visa.

The Senior Director, VCA Global Business Performance & Commercialization role will lead VCA’s global business planning, performance management, commercialization, and Global Clients agenda. The role will oversee core business management processes, including AOP, OKRs, QBRs and executive engagements, while partnering across regions and functions to accelerate go-to-market priorities, strengthen commercial execution, and drive growth across VCA. The position requires the ability to apply strong analytical and critical thinking skills to solve business problems and support management discussions.

This is a people leader position reporting to the Vice President of VCA Global Strategy & Enablement

Key responsibilities include:

· Lead VCA’s global business planning and performance management agenda, including AOP, OKRs, QBRs and other core management routines; partner with Finance, regional and functional leaders to track performance, identify risks and opportunities, and drive accountability and action against business priorities cross regionally

· Lead executive-level business reviews and presentations, synthesizing complex financial, commercial, client and operational topics into clear, compelling and decision-oriented narratives for senior leadership

· Drive VCA’s commercialization and go-to-market agenda, partnering with practices, regions and sales teams to translate VCA capabilities into scalable client propositions, strengthen sales enablement and accelerate adoption and revenue growth

· Provide leadership for VCA’s Global Clients agenda, strengthening global account planning, opportunity development, solution adoption and coordinated execution across regions to accelerate growth with VCA’s largest and most strategic clients

· Build and lead a high-performing team responsible for VCA’s performance management and Global Clients agenda, providing clear direction, coaching and accountability while fostering strong collaboration across regions and functions

· Serve as a trusted partner to VCA leadership, bringing structure and insight to complex business topics, aligning stakeholders across regions and functions, and helping translate leadership priorities into disciplined execution

· Serve as VCA’s primary liaison with the Global VAS and Sales Operations organizations, aligning business priorities, planning and performance management, and commercial execution across functions and regions.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

· 12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD), or a minimum of 5 years of work experience with a PhD.

Preferred Qualifications

· 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g., Master's, MBA, JD, or MD); PhD with 9+ years of experience.

· Relevant experience in business planning, performance management, commercial strategy, consulting, or related roles, including experience leading complex, cross-functional initiatives

· Demonstrated experience leading annual planning, business performance management, and executive-level business reviews

· Strong analytical and problem-solving skills, with the ability to synthesize complex business and financial information into clear insights and recommendations.

· Proven ability to influence and collaborate effectively with senior leaders and stakeholders across functions, markets, and geographies

· Strong executive communication and presentation skills, with experience developing materials and narratives for senior leadership

· Demonstrated people leadership experience, including developing talent and leading high-performing teams

Information for US Applicants

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer