Senior HR Manager, TR Ops, Senior HR Manager, TR Operations

Amazon is hiring a Senior HR Manager, TR Ops, Senior HR Manager, TR Operations in Istanbul, Türkiye. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this HR role is Little AI ●○○○: aI is not part of the work.
The posting mentions Microsoft Office, hr management and talent management among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Senior HR Manager leading people operations, strategy, and employee experience in Turkey while leveraging HR technology and data.

Microsoft Office

hr-managementtalent-managementemployee-relationsleadership

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. Through the combination of employee engagement and technology, PXT empowers Amazonians whose dedication and creativity consistently deliver exceptional customer experiences.

The Senior HR Manager is a strategic, high-judgment leader and a core member of the Turkey Operations senior leadership team. You will partner with business leaders across Mile operations to develop people strategies, set goals, and deliver results that directly impact Amazon's growth in Turkey. You own the end-to-end employee experience across Mile sites, championing a culture of safety, inclusion, and service excellence.

This role requires balancing automation with human insight—leveraging technology, AI, and real-time data to enhance decision-making and support transformational initiatives. You will lead a high-performing HR team, implementing strategies across employee engagement, talent management, and organizational effectiveness. Success demands strategic thinking, operational rigor, and the ability to drive scalable solutions across multiple sites.

You will be expected to work onsite at Amazon facilities in Turkey, ensuring personal connection and hands-on leadership where needed.

Key job responsibilities
The Senior HR Manager operates as a strategic member of the Turkey Operations leadership team, owning the end-to-end people experience across Mile sites in country. Responsibilities include:
- Strategic People Partnership — Serve as a trusted advisor to Turkey operations leaders on all people decisions, including workforce planning, organizational design, and leadership capability building. Translate regional and enterprise PXT strategies into locally relevant execution plans.
- Talent & Succession — Own the talent pipeline for Turkey operations: partner with Talent Acquisition on hiring strategies, lead calibration and succession planning, and develop emerging leaders through targeted coaching and development programs.
- Employee Engagement & Culture — Design and execute initiatives that measurably improve engagement, attendance, and retention. Champion a culture of inclusion, psychological safety, and recognition across all sites.
- Employee Relations & Compliance — Provide expert guidance on Turkish labor law, disciplinary processes, and dispute resolution. Ensure consistent, fair application of policies and proactively mitigate risk through audits, training, and early intervention.
- Performance & Organizational Effectiveness — Drive the performance management cycle end-to-end: goal-setting, development conversations, and differentiated outcomes. Use workforce analytics to identify trends, diagnose root causes, and recommend scalable interventions.
- Change Leadership — Lead and sustain organizational and operational change initiatives across sites. Remove barriers to adoption, maintain stakeholder alignment, and balance speed with sound judgment in ambiguous situations.
- COE & Cross-Functional Collaboration — Establish effective partnerships with Centers of Excellence (compensation, staffing, L&D, legal) and shared services. Challenge the status quo and advocate for solutions that serve Turkey's unique operational context within the broader network.
- Technology & Innovation — Drive adoption of HR technology and AI-enabled tools to improve data accuracy, decision speed, and associate experience. Build digital fluency within the HR team while maintaining a human-centered approach.
- Team Leadership — Lead, develop, and inspire a high-performing HR team. Set clear expectations, model Amazon's leadership principles, and hold the team accountable for service excellence and timely resolution of associate concerns.

A day in the life
Your day will be a dynamic blend of strategic partnership and hands-on people management. You'll navigate multiple priorities—from leadership development to employee engagement initiatives—balancing immediate needs with long-term objectives. Using AI-powered analytics, you'll derive real-time insights to tackle challenges in attrition, attendance, and engagement.

You'll collaborate closely with business leaders in Turkey and across the region, guiding them through critical decisions and change management processes. From the operations floor to strategy meetings, you'll keep a pulse on workplace culture while steering organizational initiatives. You'll develop and empower your team to leverage innovative HR technologies, enhancing decision-making and operational efficiencies. In this fast-paced environment, you'll have numerous opportunities to innovate and create meaningful impact across your sites and broader organization.

About the team
Amazon's operations in Turkey are fast-paced environments that utilize technology, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily.

Turkey Operations PXT is a talent cultivator where Amazonians gain a depth of experience and expertise nurtured to grow, flourish, and thrive in other business lines across Amazon. Our HR Leaders provide strategic and tactical leadership direction, executing our people initiatives, providing internal customer support, and driving HR functional excellence and process improvement across the country operations with up to 2,000 associates.

Basic qualifications

- Bachelor's Degree in Human Resources, Psychology, Business Administration, or related field
- HR experience in a people management role
- Strong knowledge of Turkish employment law, HR best practices, and talent management principles
- Experience supporting employee relations, and performance management processes in an operational environment
- Proficiency in both written and spoken English and Turkish (CEFR C1/C2)

Preferred qualifications

- Field HR experience in logistics, fulfillment, or manufacturing environments
- Multi-site HR leadership experience across geographically dispersed locations
- Master's degree in Human Resources, Organizational Development, or MBA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior HR Manager, TR Ops, Senior HR Manager, TR Operations at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior HR Manager, TR Ops, Senior HR Manager, TR Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in TR, Istanbul.
The job was posted on August 18, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Hr ManagementTalent ManagementEmployee RelationsLeadershipMicrosoft Office

Also common in HR jobs at this level

Computer vision AI agents AWS Machine learning Generative AI SQL

Pay

Typical HR job: $120k

This posting doesn't list pay. Use the typical HR figure when pay comes up. See HR jobs

Questions you could be asked

Tell me about a project where hr management was part of your work. What did you do?
Tell me about a project where talent management was part of your work. What did you do?
Tell me about a project where employee relations was part of your work. What did you do?
Tell me about a project where leadership was part of your work. What did you do?
Walk me through how you've used Microsoft Office in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Hr Management, Talent Management, Employee Relations, Leadership, and Microsoft Office. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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