Senior Manager, Non-Financial Risk & Business Mgmt

LCH Ltd – Operations

About LCH Ltd Operations

LCH Ltd partners with market participants globally to provide clearing services across multiple asset classes. Operations is a multi-disciplinary, international team that delivers essential services to internal and external stakeholders and helps the organisation meet its obligations as a systemically important market infrastructure.

We value expertise built over time, collaboration across locations and disciplines, and a culture where people can do their best work. If you are motivated by improving how organisations manage risk and by helping teams operate effectively, this role offers the opportunity to work closely with teams doing critical work at the heart of the firm.

Role Purpose

Reporting to the Director of Operations Resilience & Business Management, this role delivers hands-on support to the first-line non-financial risk (NFR) and operational resilience framework across LCH Ltd Operations, alongside contributing to a clear and effective business management cadence.

The role is primarily an individual contributor position, working directly with Operations teams to translate frameworks, expectations and data into practical outcomes. The balance between non-financial risk and business management activity may evolve over time based on priorities, team maturity and demand.

How do you help operational teams manage risk well while keeping governance, planning and delivery clear and workable?

Key Responsibilities

Non-Financial Risk & Operational Resilience

This part of the role focuses on turning risk and resilience frameworks into practical, day-to-day ways of working that teams understand and apply consistently.

· Deliver practical support to Operations teams to identify, assess and document operational risks and controls, ensuring information remains clear, accurate and current.

· Execute and support risk and control assessment activity, including preparation for RCA cycles, internal audits, external reviews and regulatory interactions.

· Actively track and monitor incidents, KRIs, Significant Identified Issues and related actions, supporting effective follow-up through to closure.

· Contribute to post-incident reviews, helping ensure root causes are addressed and outcomes reflected in updated risk assessments and controls.

· Prepare and maintain non-financial risk and resilience management information for governance forums and senior management.

· Promote consistent standards and good practice across Operations by working closely with the Director and Control Owners to reinforce first-line risk ownership.

Operations Business Management

This element of the role contributes to a clear, efficient business management rhythm that supports planning, prioritisation and decision-making across Operations.

· Contribute to the Operations budgeting and forecasting cycle in partnership with Finance, including headcount tracking, cost monitoring and variance analysis.

· Produce and maintain management information, dashboards and reports that provide leaders with a clear view of performance, risks and priorities.

· Support coordination of planning and governance cycles across Operations teams, helping align objectives, risks and delivery commitments.

· Identify and implement improvements to business management processes by simplifying templates, improving data quality and reducing manual effort.

· Prepare and deliver material for senior management meetings, reviews and ad-hoc requests.

Skills and Experience

· Experience working within a regulated operational, risk or control environment, ideally in financial services or financial market infrastructure.

· Practical exposure to non-financial risk, operational risk, resilience, governance or business management activities.

· Strong organisation and attention to detail, with the ability to manage multiple workstreams and competing priorities.

· Clear and confident written and verbal communication skills, including the ability to explain issues concisely.

· A collaborative working style, with the ability to influence and support teams without relying on formal authority.

We welcome candidates with a variety of career paths and levels of experience, including those who have developed transferable skills across operations, risk, governance or business management roles.

Qualifications

Degree or equivalent experience. Professional qualifications relating to risk, resilience, operations or business management are welcome but not essential.

Working Arrangements and Inclusion

LCH Ltd is an equal opportunity employer. We actively welcome applications from all backgrounds and are committed to providing reasonable accommodations throughout the recruitment process and employment.

We are happy to discuss flexible working arrangements for this role and encourage open conversations about how we can support you to do your best work.

What We Offer

· Competitive compensation and a comprehensive benefits package

· Pension and healthcare options

· Access to learning, development and wellbeing resources

· Opportunities to build experience across a broad operational and risk environment

Why This Role Matters

This role directly supports how LCH Ltd Operations manages non-financial risk, resilience and day-to-day governance. The impact is seen in clearer risk ownership, more effective controls and better-informed decisions, helping teams focus on delivery while meeting regulatory and operational expectations.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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