Senior NFR Specialist (1 LoD)

Job Description

Organisational Context:

ING is evolving its organisation for non-financial risk, control and resilience activities to create clearer accountability, stronger ownership and a more scalable operating model. The NFR Expert will contribute to effective risk and control management by providing expertise, analysis and practical support across activities that may develop as the future organisation and service scope are further defined.

We are looking for a pragmatic risk professional who can work independently within established frameworks, translate requirements into workable solutions and contribute to the quality, consistency and effectiveness of non-financial risk management.

What you will do:

As Senior NFR Specialist, you will contribute to risk and control activities across an international stakeholder landscape. The precise portfolio may evolve as the future organisation and service scope are further defined. Your key responsibilities include:

• Risk and control management: take ownership of assigned activities, follow relevant procedures and support the identification, assessment, monitoring and mitigation of non-financial risks.

• Policy and procedure application: interpret relevant policies, standards and regulatory requirements and help translate them into practical processes, guidance and ways of working.

• Analysis and reporting: conduct research, collect and analyse information, identify key themes and trends, and prepare clear insights and reporting for relevant stakeholders.

• Specialist support: provide advice on the interpretation and application of policies and procedures and support the resolution of complex queries and issues.

• Quality and continuous improvement: review existing practices, suggest improvements and support initiatives that strengthen quality, consistency, efficiency and compliance.

• Stakeholder collaboration: work with business, risk and control stakeholders, maintain effective relationships and contribute to alignment and knowledge sharing.

• Change support: contribute to initiatives within the area of responsibility, assess possible solutions and help implement agreed changes.

• Knowledge sharing: share expertise and provide practical guidance to colleagues when required.

Who are we looking for?

• You can make sense of complex, high-volume and sometimes incomplete or contradictory information.

• You apply sound judgement, challenge constructively and address difficult issues when needed.

• You engage effectively with multiple stakeholders and work towards balanced, practical solutions.

• You communicate risk and control topics clearly and adapt your message to different audiences.

• You take ownership, deliver on commitments and contribute to quality and continuous improvement.

• You work independently within established frameworks and collaborate effectively in international and cross-functional teams.

What you will bring:

• A master’s degree or an equivalent level of education.

• Relevant professional experience, typically three to six years, including experience in non-financial risk, business control, compliance, resilience, consulting, transformation or a related field.

• Advanced knowledge of risk management techniques and relevant policies, procedures and regulatory requirements.

• Strong analytical skills, including the ability to identify trends, assess impacts and formulate practical recommendations.

• Experience interpreting and applying policies, standards or frameworks and contributing to change or improvement initiatives.

• Strong stakeholder-management, verbal communication and reporting skills, including experience providing specialist advice.

• Ability to share knowledge and provide practical guidance to colleagues; experience supervising junior colleagues is an advantage.

• Excellent command of English.

Wage (gross) 3 443 EUR/month

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

We offer you a bunch of great benefits

Friendly working environment

• You build your own working day - flexible working hours and work from home
• Daily working time: 7hrs 45min instead of standard 8hrs
• Daily refreshments - coffee, fruits, drinks
• Fully equipped gym accessible 24 hours / 7 days per week
• Game room with unlimited access
• Modern designed coffee corner and terrace with the grill spot

WellbeING

• Sick leave compensation: up to 80% of the monthly salary
• Life insurance contribution: up to 22,14 EUR/per month
• 3rd pillar contribution: up to 3% from your monthly salary
• 24/7 external mental health support
• Learning opportunities: internal and external learning programs
• Regular teambuildings, social events and communities

YOU/family/friends time

• Extra 3 PERSONAL days per year
• Extra vacation days: up to 10 extra days/per year
• We welcome your ING-positive friends: referrals starting from 1000 EUR
• 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
• Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

• Yearly bonus based on your performance and company’s results
• Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
• Home office contribution: 20 EUR/per month
• Discounts from our and your favorite stores: up to 30%
• Warm welcome package for your fresh start
• Pet friendly office