Senior Operations Manager, Fulfillment Centre

Amazon is hiring a Senior Operations Manager, Fulfillment Centre. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.
Posted in the last few days.

AI in this role

Our operations help everything to come together at Amazon. As the Senior Operations Manager in a fast-paced and challenging environment, you’ll be the person who knows your area of the business inside out. You’ll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You’ll also develop a large team and coach and mentor team leaders.

Key job responsibilities
- Monitor operational metrics and business performance
- Contribute to planning the operational budget, considering everything from financial and labour planning
- Protect high standards of operational Health and Safety
- Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning
- Be accountable for operational leadership by measuring performance, offering feedback, and providing development support

A day in the life
You’ll be based at one of our fulfilment centres. during your time on site you will develop your team and collaborate on operational planning. In this role, you'll lead and motivate a team of leaders while also focusing on long-term goals. That includes creating contingency plans to keep operations running and reduce the impact of possible disruptions, as well as driving initiatives to improve quality, safety and productivity. You'll lead by example on ownership and champion best practice across the business.

About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

Basic qualifications

- Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field
- Speak, write, and read fluently in English
- Experience in manufacturing, production, distribution logistics environments, retail, or grocery management roles
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

Preferred qualifications

- Master's degree in engineering, finance, supply chain, logistics, computer science or equivalent
- Experience working with and managing third party vendors

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Operations Manager, Fulfillment Centre at Amazon rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.